Recognized as a leader in the EPC industry and ranked as the #2 engineering design firm by revenue in Engineering News-Record magazine, we primarily serve the oil & gas, refining & petrochemical and chemicals industries providing engineering and construction of some of the world's largest refinery and petrochemical complexes. Our services include execution of major revamps and grassroots projects across petroleum refining, gas processing, liquefied natural gas, and associated offsite and environmental facilities worldwide.
The Lead Facilities Support Associate Lead will work closely with the Facilities Management Leadership to ensure the smooth and efficient daily operations of the campus. This individual will be responsible for a variety of tasks aiding in the maintenance, appearance, cleanliness and life safety. This will include managing the process and work orders to ensure completion in a timely manner and at the highest quality of customer service. This position will also ensure proper workspace and conference room set-up, storage management, vendor interaction, and end-user help-desk response. This individual will have the ability to multi-task with the understanding of priorities based on safety, business needs, and customer satisfaction. The Facilities Support Associate must have strong communication, interpersonal, and organizational skills.
Daily upkeep with work orders, offices and workstation furniture, and conference setups. This includes tasks such as routine work order requests, performing general office duties such as mailroom support, fleet coordination, file management, hanging artwork and whiteboards, assembling/relocating furniture, setting up offices or workstations, first aid and emergency response as needed.
Conference room set up and breakdown
End-user helpdesk response
Maintaining on site storage areas and the assets within
Maintaining, updating, and reviewing facility files
Other tasks as assigned/needed, such as running minor errands, assisting with traffic flow and logistics during special events, interacting with vendors, performing routine maintenance of equipment, completing special projects, etc.
Providing back up coverage as needed with tasks such as interoffice mail and package delivery, recycling, data entry
Assist in ensuring a secure environment as per the company procedures
Attend appropriate trainings
Assist at other duties and sites as assigned
At least 3 years relevant work experience required
Must have invoicing and fleet experience
Must possess knowledge of furniture reconfigurations and conference room setups
Must be physically capable of lifting boxes, moving furniture and equipment, etc.
Must have good organizational skills and ability to efficiently multi-task, define problems, and resolve them quickly
Must be a self-starter with the ability to complete assignments with minimal supervision; must be able to work well both independently and with others
Must have excellent customer service and interpersonal skills, must be able to communicate and collaborate effectively with all levels of personnel and external vendors in a supportive and positive manner
Must be flexible and able to adapt to changing procedures, systems and priorities
Must possess general computer skills and have a working knowledge of Microsoft Office Suite
Move Management experience
At Jacobs, we help prepare people for new opportunities and challenges. With positions at every level, openings in multiple disciplines, expertise in a range of markets and offices around the globe, we create an environment where you can learn, grow, and thrive. From our competitive benefits program to our Health and Safety initiative of Beyond Zero workplace injuries, we believe that you'll find a flourishing career here at Jacobs.