Facilities Supervisor (Union/Afscme)

Salary Range: $22.0510 - $28.2500/hour

• Starting salary is dependent upon qualifications, but in most cases is no higher than the midpoint for range

SCHEDULE:

Hours of work: Evenings and Weekends. Weekly hours are 9.375 but may work more at times

• Weekday evenings 5:00 pm to 9:00 pm, at least 2-3 shifts per week

• Weekends, 8:00 am to 6:00 pm, at least 1 shift per week

NATURE OF WORK:

Under the direction of the Division Manager or his/her designee, this position is responsible for direct customer service; performing multiple tasks related to daily operations; including office support and program support; maintenance and general functions of and within the Community Center. Work schedule will primarily be evenings, weekends, and some holidays as necessary to complete job responsibilities.

ESSENTIAL FUNCTIONS: (Specific assignment will include some or all of the following):

• Assist with opening and closing of the building/facility including opening, closing, and locking doors and windows according to steps outlines in staff manual and written documents.

• Responsible for supervising and maintaining an orderly atmosphere in the entire building and grounds including hallways, rooms, gymnasium, kitchen, fitness rooms and/or rentals and washrooms and occasional outside supervision.

• Provides administrative, professional and technical guidance to subordinates as needed, which includes the responsibility for office supervision, in the absence of full-time representation, including answering phone calls, completing registrations for programs, typing assignments, project completion and/or follow-up, and handling patron inquiries both politely and efficiently.

• Provide supervision to PT Custodians, Recreation Instructors and Program Assistants in the absence of full-time staff in addition to supporting management initiatives to maintain a safe, clean community facility.

• Maintain facility usage schedules by monitoring scheduled in-house programs and room rental agreements, including setting up and break down tables, chairs, and recreational equipment for scheduled activities in the assigned property.

• Oversee programs and activities in various rooms including (at Levy Senior Center: computer lab, library, game room) gymnasium, fitness rooms, multipurpose rooms, and/or rentals.

• Helps promote programs of the center and department.

• Maintain accounts receivable transactions (registrations/receipts) and reports using RecTrac system and other computer applications of the city. Adhere to City of Evanston cash handling procedures.

• Inform management of unsafe conditions and needed repairs to lighting, heating, and physical structure. Perform minor repairs to equipment as required.

• Complete accident and/or incident reports and communicate problem situations with supervisors (including customer relation issues, injuries, employee relations, and/or security concerns).

• Performs duties to ensure that the exterior and interior areas of the building and grounds are well maintained, which may include light custodial duties if necessary, such as garbage removal, sweeping, mopping, wiping, cleaning tables and windows, minor repairs, etc. (At RCC, perform ice maintenance by operating the ice re-surface and ice edging equipment as needed/scheduled).

• Maintain supplies and equipment inventories.

• Provides public customer service in high demand situations and dispute resolution, including just serving as a customer representative in terms of customer support.

• May perform other duties as assigned.

MINIMUM REQUIREMENTS OF WORK:

Must possess a high school diploma or GED and three (3) or more years of work experience in office management/facility maintenance, including two (2) or more years of progressively responsible and supervisory experience. Must possess a valid driver's license and a safe driving record. Must be willing and able to obtain First Aid/CPR/AED certification within 6 months of employment.

Knowledge, skills, and abilities in the following areas:

• Knowledge of the materials, methods, tools, and equipment used in the field of custodial/facility maintenance including but not limited to brooms, brushes, mops, floor buffers, vertical lift, snow blower, vacuum cleaner, rake, mop, hand tools, hammer, screwdriver, cleaning cloths, detergents, measuring containers, and solvents.

• Knowledge of the hazards and precautions of the equipment and chemicals used.

• Knowledge of methods, techniques, materials, equipment, and safety precautions used in recreational facilities, including ability to understand athletic program needs.

• Ability to operate hand and power tools in a safe and effective manner.

• Ability to read and apply instructions for the safe application of chemicals and/or cleaning supplies. • Ability to establish and maintain effective working relationships with supervisors, co-workers, and the public.

• Ability to greet the public in a courteous manner.

PHYSICAL REQUIREMENTS OF WORK:

The ability to work in a primarily sedentary position, with the ability to occasionally use force to exert up to 50 pounds. The ability to lift, carry or otherwise move objects, books, materials, etc. using up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

The employee is subject to inside environmental conditions: protection from weather conditions, but not necessarily from indoor temperature changes.

There are no environmental hazards associated with this classification.

SUPERVISION:

Work is performed under the general direction/supervision of the Center Manager or his/her designee. Assignments may vary from season to season and day to day. Assignments can be either verbal or written, with the employee determining proper procedure and work methods and is responsible for completing the work according to City work rules and safety regulations. Work is reviewed through ongoing observation, written and verbal communication, meetings and feedback from supervisors and other department employees. Guidance is provided through rules and regulations, policies and procedures, Unified Work Rules, Union Contract, Personnel Rules and OSHA. Work is evaluated at least annually for the safe and skilled operation of equipment, quality of tasks, adherence to work rules, and performance in accordance with this classification standard.

PUBLIC CONTACT:

The employee will have contact with the general public in city-owned buildings. The employee may need to respond to questions and complaints and provide general direction to the public; the employee has regular contact with other City employees in order to share information and complete work assignments.

Chosen candidates will be required to provide proof of licenses, certifications, and education required for this position. Candidates will also be subject to qualifying pre-employment processes including medical examination, drug/alcohol screen, employment verification, and criminal background check.

The City of Evanston is an equal opportunity employer and ensures against discrimination in employment on the basis of a person's race, color, sex, age, religion, disability, national origin, ancestry, sexual orientation, marital status, parental status, military discharge status, source of income, housing status, or gender identity. The City of Evanston is also committed to accessibility for persons with disabilities. Any person needing mobility or communications access assistance should contact Human Resources at 847-448-8204 (voice) or 847-866-5095 (TTY)