Facilities Supervisor

Job Summary

The Supervisor, Facilities is responsible for overseeing the daily operations and maintenance of the hospital's physical infrastructure, ensuring that all building systems, equipment, and grounds are functioning optimally. This role requires leadership and coordination of a team of facilities staff, maintenance technicians, and contractors. The Supervisor will ensure compliance with safety regulations, manage preventive maintenance schedules, and respond to facility-related emergencies in a timely and effective manner, all while supporting the hospital's mission to provide high-quality patient care.

Essential Functions

• Performs preventative maintenance within the scope of ability, reports tasks that are beyond scope of technician to department leadership for reassignment; responds to repair requests, observing appropriate prioritization methods in relation to continuity of patient care.
• Provides constant monitoring and reporting of facilities structures and equipment in need of repair or attention; maintains clean work environment during repair and maintenance work, ensures cleanliness standards restored upon completion of assigned task; maintains clean and orderly tools, equipment and storage areas.
• Understands protocols for equipment and supplies in correlation to the population specific area that work is being performed (i.e. pediatric patient care area, psychiatric patient care area); demonstrates knowledge and care standards for unit specific patient populations as they relate to maintenance services.
• Documents description of work, materials used, time required, and signature of technician; documents accurately, timely and legibly according to facility standards.
• Understands definition of all "code" designations; responds appropriately to applicable "codes".
• Properly stocks/rotates inventory; labels and dates items according to established guidelines.
• Ensures safe removal and disposal of all trash; ensures trash disposal areas are maintained and clean; champions hazardous material handling procedures.
• Provides basic and timely customer and/or patient services within the area of facilities maintenance; ensures accurate, timely communication among caregivers (e.g. handoff/report, changes in patient condition, patient requests).
• Supports orientation, instruction and training of maintenance personnel, vendors and/or students.
• Enhances growth and development through participation in educational programs, current literature, in-services and meetings.
• Assures patient identification according to policy and procedure.
• Participates in the development, communication and implementation of the patient care plan under the direction of the and nursing staff as they relate to maintenance functions.
• Timely reporting and documenting of unexpected incidents or adverse events, including participation in investigations and completion of incident reports as applicable.
• Monitors data and participates in the department's quality assurance and improvement plan; assures compliance with department, regulatory, and facility policies, procedures and regulations.
• Participates in department special projects; provides administrative support to the department director/manager.
• Reviews staffing for shift and makes assignments matching skill level of available staff to department need. Anticipates department staffing needs for the shift and adjusts assignments as appropriate. Reviews scheduled staff for following shift to match coverage needs with available resources. Cancels, adds or floats staff as necessary. Anticipates department staffing needs for the shift and adjusts as appropriate. Communicates staffing decisions and changes to other members of the maintenance team.
• Assesses the skills and abilities of maintenance staff to determine the appropriateness of their role in the security functions for that shift; demonstrates responsible decision making in planning, providing, and delegating of maintenance services.
• Identifies educational needs of staff and makes recommendations to department director for ongoing staff development and/or training; identifies maintenance related trends in the department and makes scheduling recommendations to Department Director in accordance with the trends.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• H.S. Diploma or GED required
• Associate Degree or post-secondary vocational education or specialized maintenance program in industrial or facilities maintenance discipline preferred
• 3-5 years of experience in facilities management or a similar role in a healthcare setting required
• industrial and/or commercial facilities maintenance or construction performing at journeyman skill level required
• Working familiarity with JCAHO accreditation standards and healthcare facilities preferred
• 1-2 years supervisory or lead tech experience preferred

Knowledge, Skills and Abilities

• Must be able to read and write the equivalent of eighth grade English.
• Demonstrated proficiency in Microsoft Word, Excel and Power Point software programs, verbal and written communication, customer service, and schedule coordination.
• Must have basic understanding of prioritization as they relate to the ability to perform patient care duties.
• Maintenance personnel must work collaboratively with the staff of departments requiring maintenance to ensure continuity and/or ability to provide patient care services with no or minimal service interruption.

Licenses and Certifications

• Notary License Notary Public designation preferred