Facilities Performance Analyst

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves

• Serve as the secondary administrator for the Computerized Maintenance Management System (CMMS) and responsible for oversight of account team's technology programs. Foster relationships with account team and key client stakeholders to ensure technology solutions are aligned with business objectives. Partner with Operations to outline instructions (i.e., job plans) for performing planned maintenance related to Integrated Facilities Management (IFM). Champion technology and knowledge-based initiatives for internal and external projects/business objectives through discovery, design, execution, implementation, and closure. Manage routine operations and support administrative services for cross-functional teams and client stakeholders.

Work Arrangement: Onsite with Remote Work Option

This position requires the employee to work primarily onsite, with the added benefit of being able to work remotely for one day per week.

What is your day to day?

• Responsible for overall integrity of the CMMS (Corrigo) and liaising with JLL/Technology Platform team to ensure alignment with data governance standards and processes.

• Co-manage duties related to system configuration, end user records, asset management, reporting/analytics, and periodic auditing.

• Partner with the Compliance Manager to recalibrate on the account team's training strategy to establish a robust program that ensures curricula is developed and maintained for all roles supporting managed services at the client site. Serve as Training Lead and represent account for Life Sciences Learning & Development central team.

• Develop knowledge-based content for managed services, continuous improvement, operational incidents, and training tools/resources.

• Optimize work order performance and develop metrics / dashboard reports that allow account team to proactively identify performance trends/shifts and introduce solutions to ensure services are sustained and align with the MSA.

Desired experience and technical skills

Required

• High school diploma

• 6 - 10 years of relevant experience.

• Technical proficiency with the ability to optimize systems or SaaS solutions and leverage as an opportunity to enhance IFM / support services.

• Demonstrated competence to gather data, translate into comprehensive analytics, and recommend a solution.

• Agile with the ability to work independently, prioritize responsibilities to ensure deadlines are met, and manage multiple assignments effectively.

• Proficient in MS Office, primarily MS Excel and PowerPoint.

• Ability to communicate effectively, foster relationships, and engage stakeholders, including senior leadership.

• Must possess and maintain a valid state driver's license.

• Highly motivated to grow and excel within a high-performing organization.

Preferred

• Prior experience in a regulated environment such as the medical research or other Life Science industry preferred.

Location:

On-site

• Ashburn, VA

Job Tags:

Business Objectives, Business Objectives, Communication, Computerized Maintenance Management Systems (CMMS), Continual Improvement Process, Cross-Functional Teamwork, Curriculum Modification, Executive Leadership, Facility Management, Learning Materials Development, Life Science, Life Sciences Industry, Maintenance Management Systems, Managed Service Providers, Medical Research, Microsoft Office, Microsoft PowerPoint, Office Administration, People Management, Prioritization, Project Management, Relationship Building, SaaS Solutions, Stakeholder Relationship Management, Support Services {+ 4 more}

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

About JLL -

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.