Facilities Operations Manager - Greater Grand Rapids Area
Grand Rapids , MI 49504
Posted 1 month ago
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About AramarkAramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world's leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World's Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
Management position, responsible for developing and executing facility solutions. Leads the operations of facility accounts by ensuring areas of responsibility meet objectives and client expectations.
- Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance. Ensure facilities services appropriately connects to the Executional Framework. Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved. Reward and recognize employees. Ensure safety and sanitation standards in operation.
- Develop and maintain effective client and customer rapport for mutually beneficial relationship. Deliver and model WEST as the foundation for delivering excellent customer service. Identify client needs and communicate operational progress. Assists with planning and information as the standard selling model (STAR) is utilized with client interactions. Develop facilities program to meet client and customer demands and specifications.
- Responsible for building revenue and managing budget which includes labor, supplies, equipment and related services/materials as well as ensuring the completion and maintenance of P&L statements. Adopt all Aramark processes and systems, eliminate custom/manual reports. Understand performance metrics, data, and order and inventory trends; educate teams on key levers to improve margins
- Implement and maintain GM agenda for both labor and facilities initiatives. Create value through efficient operations, appropriate cost controls, and profit management. Full compliance with Operational Excellence fundamentals for facilities and labor targets. Ensures inspections are performed on a regular basis, tracks results, and analyzes metrics for improvements to meet client demands.