Facilities Operations Manager

Job Description

As a Facilities Operations Manager you will plan, manage and guide multiple contracted services for a single client normally generating up to $4M in revenue to meet operating and financial goals, client objectives, and customer needs.

Depending on the client, services are primarily facility support and/or custodial services but can also include food service and more. The Facilities Operations Manager Sr is an experienced operations manager responsible for developing and executing service solutions to meet customer needs and tastes.

Job Responsibilities

• Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance.

• Coach employees by creating a shared understanding about what needs to be achieved and how to execute. Reward and recognize employees.

• Develop and maintain effective client and customer rapport for mutually beneficial business relationship. Demonstrate excellent customer service using Aramark's standard model.

• Identify client needs and effectively communicate operational progress.

• Adopt Aramark process and systems.

• Ensure the completion and maintenance of P&L statements.

• Deliver client and company financial targets

• Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins

• Maintain a safe and healthy environment for clients, customers and employees.

• Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour.

Qualifications

• Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.

• Meaningful experience in service industry or contract services, including managing teams.

• Strong analytical, project planning, and financial management skills.

• Ability to communicate effectively with clients, customers, colleagues and staff.

• Must be able to stand for extended periods of time.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Nearest Major Market: Detroit