Facilities Manager to provide support and leadership to the daily operations and management of approximately 235,000 square feet in 3 facilities in Boise, ID. The Facilities Manager will be located in the Boise Service Center site in Boise, ID.
Analysis and accurate reporting/ forecasting / UMLV clearance.
Demonstrate the ability to interpret and explain results and variances.
Operating Budget and forecast development and adherence and tracking of savings and cost avoidance.
Capital Budget development and adherence where control remains with JLL.
Monitor overall workflow to assure timely completion within established SLA's.
Provide feedback to subordinates on workflow compliance.
Review dispatch matrices semi-annually.
Meet or exceed customer satisfaction rating.
Work closely with CEM and engineering teams to assure completion of scheduled PM's and adherence to CEM processes.
Monitor capacity and respond to identified changes gaining stake holder approvals via the change control process.
Assure all facilities evaluated are in compliance and pass the Management and/or Operations audits.
Implement best practices and monitor their effectiveness keeping the Client informed of the value add measures being implemented.
Inspect facilities on a consistent basis.
Participate in across area facility inspections to assure consistent delivery of services.
Understand and execute notification protocols with the appropriate JLL/CPG contact or group.
Exhibit leadership qualities and enthusiasm being the guidepost for others to emulate to assure your team is high performing.
Assure teams are completing required training and encourage additional training where appropriate.
Identify succession planning where appropriate and coach up or out when required.
Mentor and counsel employees regarding career plans coaching them to the next level.
Complete IPMP's on time and assure quality conversations are collaborative and open in content and dialogue.
Assure an effective communication protocol is in place on both the JLL and client peers, subordinates, senior managers, vendors and customers.
Respond promptly and accurately to email and phone communications.
Actively participate in meetings sharing ideas and solutions as may be appropriate.
Instill a high-level of performance expectations from team members to include client focus, open and timely communication up and down the organization and encourages risk taking and innovation.
Bachelor's Degree or Diploma in Facility, Property or Operations Management is desirable.
Minimum 5 years' experience in facilities, property management or related field.
At least five years of supervisory experience in a facilities management- related field, including client service, conference services, vendor contracts and/or related services.
Proficiency in a range of information technology tools and platforms.
Excellence in communication skills.
Strong analytical, organizational and presentation skills.
Knowledge of local health and safety requirements (Fire Safety Manager Accreditation an advantage).
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