Facilities Manager

Facilities Manager to provide support and leadership to the daily operations and management of approximately 235,000 square feet in 3 facilities in Boise, ID. The Facilities Manager will be located in the Boise Service Center site in Boise, ID.

Responsibilities

Finance

• Analysis and accurate reporting/ forecasting / UMLV clearance.

• Demonstrate the ability to interpret and explain results and variances.

• Operating Budget and forecast development and adherence and tracking of savings and cost avoidance.

• Capital Budget development and adherence where control remains with JLL.

Sourcing

• Evaluate and assure service levels are met, right size where appropriate with Client concurrence. Develop (in conjunction with Sourcing Manager) sourcing plan that includes appropriate MWDBE bidders, assist with RFP/RFQ process in support of Client objectives.

Operations

• Monitor overall workflow to assure timely completion within established SLA's.

• Provide feedback to subordinates on workflow compliance.

• Review dispatch matrices semi-annually.

• Meet or exceed customer satisfaction rating.

• Work closely with CEM and engineering teams to assure completion of scheduled PM's and adherence to CEM processes.

• Monitor capacity and respond to identified changes gaining stake holder approvals via the change control process.

• Assure all facilities evaluated are in compliance and pass the Management and/or Operations audits.

• Implement best practices and monitor their effectiveness keeping the Client informed of the value add measures being implemented.

• Inspect facilities on a consistent basis.

• Participate in across area facility inspections to assure consistent delivery of services.

• Understand and execute notification protocols with the appropriate JLL/CPG contact or group.

Talent Management

• Exhibit leadership qualities and enthusiasm being the guidepost for others to emulate to assure your team is high performing.

• Assure teams are completing required training and encourage additional training where appropriate.

• Identify succession planning where appropriate and coach up or out when required.

• Mentor and counsel employees regarding career plans coaching them to the next level.

• Complete IPMP's on time and assure quality conversations are collaborative and open in content and dialogue.

Client Service

• Assure an effective communication protocol is in place on both the JLL and client peers, subordinates, senior managers, vendors and customers.

• Respond promptly and accurately to email and phone communications.

• Actively participate in meetings sharing ideas and solutions as may be appropriate.

• Instill a high-level of performance expectations from team members to include client focus, open and timely communication up and down the organization and encourages risk taking and innovation.

Qualifications

• Bachelor's Degree or Diploma in Facility, Property or Operations Management is desirable.

• Minimum 5 years' experience in facilities, property management or related field.

• At least five years of supervisory experience in a facilities management- related field, including client service, conference services, vendor contracts and/or related services.

• Proficiency in a range of information technology tools and platforms.

• Excellence in communication skills.

• Strong analytical, organizational and presentation skills.

• Knowledge of local health and safety requirements (Fire Safety Manager Accreditation an advantage).

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