Facilities Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Location: Herndon, VA (Airbus Corporate Headquarters)

Shift: 1st; Monday-Friday

The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Senior Facility Manager and the Head of Corporate Real Estate with the delivery of quality facility management services for Airbus Americas, Inc. Headquarters in Herndon, VA. Responsible for delivery of services to operate and maintain the facility including customer/client services, financial management, procurement, and supplier management.

Site Management

• Manage the operational day-to-day facility responsibilities for the site including subcontractor coordination, space management, manage associated budgets and ensure adherence to all client policies and processes, manufacturer requirements/guidance, all local, state and federal laws and regulations with respect to the operation of the site.

• Direct management responsibility of support staff.

• Ensure site waste, energy and water management is handled in accordance with client standards, all local, state, and federal laws and regulations and ISO 14001:2015 standards.

• Implement and ensure all client health and safety policies are being followed at the site(s).

• Support smaller remote sites (West Chester, OH and Metron-Herndon) with general FM services.

• Work with Facilities leads to developing annual site budgets.

• Monitor OpEx and CapEx spend regularly for responsible sites.

• Support staff development via mentoring and goals development.

• Support client projects (large and small)

• Monitor and ensure proper usage of work order system (Corrigo)

• Liaise with Property Management when needed; escalate to Head of Real Estate and Facilities when needed.

• 24/7 emergency call support is required.

Program Analysis and Development

• Manages vendors daily; evaluates and tracks performance to KPI's.

• Undertake and lead initiatives to increase and improve service delivery considering both cost and quality.

• Responsible for ensuring the site is operational from a facility perspective within areas of accountability.

• Development and tracking of corrective action plans regarding service delivery.

• Participate in site Crisis Management Team

• Other duties as directed by the Head of Real Estate & Facilities

Other Duties/Responsibilities

• Establish and maintain a safety-first culture by promoting and driving safe work practices, timely training, best practices as well as delivering rewards and recognitions to promote safe behavior.

• Work with the team to provide the strategy, vision and continuous improvement to drive the facility personnel to advance the quality-of-service delivery and further the client partnership.

• Complete all performance reviews, both mid-year and year-end, on a timely basis. Ensure that individuals that do not achieve excellence or show significant performance problems are coached and put on improvement plans. Work with Senior FM to ensure proper performance management steps are taken.

• All other duties and tasks assigned.

Education/training

• MINIMUM REQUIRED - Associates degree
• PREFERRED - Bachelor's degree or combination of education and experience

Years of relevant experience

• Minimum of 5 years industry experience required either in the corporate environment, third party service provider or as a consultant

PREFERRED:

• 3+ years managing project requirements
• 7+ years of industry experience either in the corporate environment, third party service provider or as a consultant
• 3+ years managing project requirements

Skills and knowledge

• Knowledge of current industry trends, best practices and technology

• Strong facilities knowledge of mechanical equipment and equipment maintenance

• General knowledge and understanding of facilities-related regulations

• General knowledge and understanding of workplace health and safety and fire safety program management, recordkeeping, and related regulations and compliance standards / OSHA

• Demonstrated experience in managing 24 / 7 operations in a fast-paced work environment.

• Superior client relationship management skills.

• Demonstrated organizational and problem-solving skills.

• Ability to plan and manage within budget and time constraints.

• Familiarity with and understanding of various building systems.

• Ability to multitask and work without direct supervision.

• Knowledge and successful application of project management practices

• Experience with ISO 14001:2015 Standards is preferred

• Analytical and quantitative skills with proven ability to develop strategic solutions

• Strong budgetary management experience

• Experience with Google platform: Gmail, Google Sheets, Google Docs, etc.

• Computer proficiency in CMMS

• Supervisory Responsibilities:

• Matrix manage both technical and administrative staff

• Oversee multiple facilities of different functions

• Supervise vendor performance during normal and off hours including weekends when necessary

• Possess strong written, verbal and people skills.

• Strong collaborative management style is a plus.

Location:

On-site -HERNDON, VA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

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Accepting applications on an ongoing basis until candidate identified.