Facilities Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The Facility Manager is responsible for a wide variety of tasks including the effective daily leadership and administration of the maintenance, Housekeeping and Indirect Materials Management department, safely and effectively maintaining machinery and systems, and quickly and professionally responding to the needs of the tenants and the Facility Area Manager. The Facility Manager is also responsible for the preventative maintenance program to ensure that the building's machinery and systems meet or exceed their rated-up time and life.

Responsibilities:

• Oversees the monthly/quarterly/annual reporting requirements appropriately based on client needs.

• Completes all facilities related reports accurately and on time following the client's policies for record keeping.

• Manages the work assignments for building technicians, vendors, and contractors.

• Leads facilities staff to deliver expected service levels to the client within the prescribed budget.

• Ensure client satisfaction with site leadership team by providing a seamless interface of the client real estate organization and facilities through leadership, responsiveness and creativity that develops and maintains a positive relationship.

• Recommends capital improvements and prepares operating budget reports. Prepares monthly operating budget & forecasts and completes monthly variance report.

• Follows the annual performance plan; accomplish Key Performance Indicators as agreed with client in the Objectives of the Performance Agreement for the position.

• Share innovations and best practices with the assigned owner of best practices for JLL Facilities Management.

• Manage contractors when on site ensuring each contractor is following all client and JLL policies and ensuring the delivery of the service is completed correctly.

• Oversee the overall service delivery of the contracted services. Ensure all Client and JLL polices in regard to delivery of service, safety and compliance are followed.

• Ensure client satisfaction with delivery of Facility Management services and provide a lead role in monitoring and increasing customer satisfaction.

• Interface with occupants of selected properties.

• Provide interface with JLL and tenants for lease administration and to resolve site issues.

• Perform daily site Facility inspections.

• Coordinate outstanding projects with operations team.

• Manage client expectations and ensure client satisfaction by providing a seamless interface with client.

• Pursue all training resources in order to improve capabilities of the operations team.

• Ensure compliance with Jones Lang LaSalle and GM audit standards.

• Develop and manage a supplier management and utilization program.

• Ensure implementation of and compliance with Jones Lang LaSalle and GM's safety program.

• Ensure that direct reports receive coaching throughout the year to help them achieve their performance objectives and develop professional skills. Deal directly and quickly with difficult employee issues.

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Location:

On-site -Charlotte, NC, Fort Mill, SC, Gastonia, NC, Huntersville, NC

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.