Facilities Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Regional Manager and the Corporate Real Estate team with the delivery of quality facility management services. This role will coordinate and manage tenant requirements and service delivery to ensure satisfaction.

Facility Management

• Single point of accountability for the efficient and timely execution of common processes, responsible for assigned buildings 24/7

• Establish and maintain a safety-first culture by promoting and driving safe work practices timely training, best practices as well as delivering rewards and recognitions to promote safe behavior.

• Work with regional manager to provide the strategy, vision and continuous improvement to drive the facility personnel to advance the quality-of-service delivery and further the client partnership.

• Foster a collaborative teamwork environment. Promote energy and enthusiasm. Maximize productivity.

• Drive performance as measured by client's Key Performance Indicators

• Resolve FM issues at site, escalating when needed

• Develop and manage operating expense budgets for relevant sites including monthly variance reports

• Initiate purchase order requests for goods and services for sites within responsibility

• Manage subcontractors and suppliers to deliver goods and services against contracts and expectations

• Drive and promote safety culture within portfolio including subcontractors, suppliers and visitors

• Work with Regional Manager to oversee the delivery of maintenance and repair services.

• Ensure client satisfaction with delivery of Facility Management services and provide a lead role in monitoring and increasing customer satisfaction.

• Act as point of contact with site occupants, property management/ Landlords to coordinate FM activities and ensure client needs are met

• Perform specific tasks assigned by the Facilities organization

• Disaster Recovery Plan coordination

• Provide Support for maintenance and housekeeping related activities.

• Uphold Safety as our overriding priority.

• Support and implement as necessary safety tools sue as Take 2s, Pre Task Plans (STA) , Safe Operating Practices, Safety Observation tours and Incident Investigations (5 Whys) .

• Ensure regulatory and standard safety requirements are in place and administered

• Participate in Energy and Environmental meetings and follow up on issues as required.

• Conduct informational tenant meetings as required.

• Support Tenant Emergency Response plan and Evacuation plan coordination.

• Conduct new tenant orientation

Qualifications

• Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis. MBA is a plus

• 6+ years industry experience required either in the corporate environment, third party service provider, or as consultant

• Strong leadership & management skills

Location:

On-site -Charlotte, NC

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.