At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation.
As a Facilities Manager, you will strive to have a positive impact on the world around you by creating an inclusive and sustainable San Francisco campus that attracts and invigorates its occupants and visitors.
The Real Estate and Workplace Services (REWS) team creates inspiring spaces and innovative services that bring Google's culture and values to life. We build and maintain all aspects of what keeps our Googley workspaces operating seamlessly across multiple cities and regions globally. We also manage the industry-leading services that help make Google a great place to work -- from how we design healthy and collaborative workspaces, create energizing food experiences, provide convenient transportation and fitness options, to delivering inclusive environments where Google and our employees can thrive.
Bachelor's degree or equivalent practical experience.
6 years of relevant experience (e.g., facilities, hospitality, corporate services, property management) or equivalent office management experience.
Ability to travel 20% of the time as required.
Experience managing a Facilities/Operations team with a basic experience of mechanical systems (e.g., HVAC, Lighting and BMS systems).
Ability to handle multiple requests and work in a fluid environment and be responsive to customer requests/service issues.
Ability to think "outside the box" and bring creative, nonstandard/innovative solutions to the table.
Ability to manipulate data and see beyond the numbers, and be strategic/draw business conclusions. Excellent analytical, problem-solving and project management skills.
Ability to communicate effectively in written format, verbal presentations and proficient in the use of common business software programs. Familiarity with Google applications.
Provide a pivotal role in facility service operations throughout the region. Collaborate with local teams and partners to ensure an efficient, productive integration for things such as regional initiative, fiscal responsibilities, data analysis, etc.
Influence customers, clients and other internal organizations. Drive consensus and compromise when needed. Communicate program information and updates to Googlers using various forms of tools.
Support critical business functions, and find innovative ways to streamline/enhance service delivery, while keeping an eye on the bottom line.
Partner with outsourced facilities services vendors. Ensure best practices are being created by using/testing google products while also having general oversight of daily operations of office(s) in all areas of workplace services.
Influence peers on Real Estate and Workplace Services initiatives and work side by side to accomplish yearly objectives.