Facilities Management And Security Assistant

Duties

WHAT IS THE FACILITIES MANAGEMENT & SECURITY SERVICES (FMSS) DIVISION?

A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:

Facilities Management and Security Services Operations West

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Assists the specialist in assuring that one or more Facilities Management and Security programs operate effectively and meet customer needs. Reviews procedures, work provided by contractors, customer requirements, and work requests to assure they meet requirements and are complete, clear, and understandable. Uses information, standard data and other reports to determine that established standards for business goals are met. May be assigned responsibility for other FMSS program areas, with technical guidance provided by a supervisor and/or specialist.

• Reviews information provided by the Employee Resource Center (ERC), contractors, customers, FMSS staff, and from financial and workload reports to eliminate redundant requirements, clarify organizational and funding responsibilities, verify time frames, and explain FMSS processes to customers in other work areas.

• Collects information regarding timeliness, cost and quality of service delivery. Identifies products and services with excessive cycle times, low customer satisfaction rates, and costs exceeding projections and assists the assigned manager and/or specialist in preparing procedural changes and explaining them to other FMSS staff and to customers. Prepares documents to excess property items.

• Assists with implementation and administration of various security program components, which could include such functions as Identification Media, Access Control Systems, Alarm Monitoring Systems, CCTV systems; participates in official security reviews and assessments and report preparation; maintains database and documents used to track and monitor security information; assists with emergency preparedness activities; and serves as a first responder during incidents.

• Provides support to the Specialist in a broad range of facilities programs including but not limited to, mail, property, records, supplies, safety, shred, building services, and real estate.

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Requirements

Conditions of Employment

• Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))

• Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/(https://www.irs.gov/individuals/get-transcript) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.

• Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).

• Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.

• Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies.

• The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.gov. To learn more, please visit our page at: Treasury.gov/fairchanceact.

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement:

SPECIALIZED EXPERIENCE: GS-05 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includes:

• Knowledge of programs and operations sufficient to resolve recurring problems in clerical procedures within an assigned organization.

• Experience assisting others in resolving customer requests for routine services.

• Experience operating a variety of office automation equipment to enter data in various automated systems.

• Experience applying grammar, spelling, punctuation and commonly used formats and terminology and experience meeting and dealing courteously and tactfully with customers.

OR

EDUCATION: A bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university.

OR

COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.

SPECIALIZED EXPERIENCE: GS-06 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes:

• Experience resolving problems within the assigned organization.

• Knowledge of physical security program concepts, practices, standards, policies, and procedures taking action, to assist in resolving customers request for routine services.

• Experience applying technical rules, guidelines, regulations and precedents applicable to the provision of facilities services.

• Skill in meeting and dealing courteously and effectively with others to accomplish work assignments, clarify requirements and verify completion, experience with Identification card systems (e.g. Personal Identity Verification- Homeland Security Presidential Directive-12 (PIV/HSPD-12), USAccess Applications, etc.).

• Performance of identification/access card custodian functions: including inventory, reconciliation, filing and secured storage.

• Skill in operating a variety of office automation equipment to enter data in various automated systems.

• Experience using and/or applying appropriate grammar, spelling, punctuation and commonly used formats and terminology.

SPECIALIZED EXPERIENCE: GS-07 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position includes:

• Experience resolving technical problems within the assigned organization.

• Knowledge of physical security program concepts, practices, standards, policies, and procedures taking action, to assist in resolving customers request for services.

• Experience applying technical rules, guidelines, regulations and precedents applicable to the provision of facilities services and physical security to take action and resolve customer's service needs.

• Working knowledge of theories, techniques and methodologies to determine the effectiveness of program operations.

• Oral and written communications skills to acknowledge requests, clarify requirements, explain procedures and meet and deal independently with others.

• Experience with Identification card systems (e.g. Personal Identity Verification- Homeland Security Presidential Directive-12 (PIV/HSPD-12), USAccess Applications, etc.).

• Experience working with office automation, including identification and electronic access control systems, to enter data, print, issue and activate various types of identification and access media.

• Performance of identification and access card custodian functions; including inventory, reconciliation, filing and secured storage.

• Experience using and/or applying appropriate grammar, spelling, punctuation and commonly used formats and terminology to communicate procedural and factual information to customers.

For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Additional information

• Subject to a 1-year probationary period (unless already completed).

• Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.

• If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.

• We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.

• The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.

• This is a Bargaining unit position.

• Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.

• Alternative work schedule, staggered work hours or telework may be available.

• In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.

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