Facilities Maintenance Director

How you Will Power our Purpose (Job Summary)

As a Facility Maintenance Director, your role is pivotal in orchestrating the seamless functioning of the maintenance team, ensuring every task is executed with precision and speed. Your leadership is the driving force behind navigating the team through maintenance projects, prioritizing assignments, and swiftly addressing any facility challenges that arise. By instilling preventive maintenance protocols and conducting meticulous audits, you not only uphold impeccable safety standards but also ensure strict compliance with regulations. Your adept communication skills foster seamless collaboration with both internal and external stakeholders, cultivating a culture of excellence and dependability within the organization. Through your strategic direction and unwavering commitment to quality, you are the cornerstone in safeguarding the organization's operations and bolstering its esteemed reputation.

You will also support the enterprise's commitment to diversity, equity, inclusion, and belonging (DEIB) and the core character values of the YMCA. Reporting directly to the Vice President, Property and Facility Management, you will partner closely with other senior leaders throughout the enterprise to achieve outcomes.

How You Will Make an Impact (Essential Functions)

Performance Achievement & Results

• Fosters a culture that builds trust and treats all team members and colleagues with respect; constructively and immediately deals with conflict; gains commitment and provides clarity; holds team members accountable and cultivates peer accountability; and achieves results to meet strategic and operational goals.

• Models inclusive leadership behaviors and embraces all dimensions of diversity -- building strong teams that apply their diverse skills and perspectives to our mission.

• Responsible for hiring, coaching, and managing all direct reports and ensuring alignment with association people practices for all positions within their organizational structure.

• Responsible for successful Strategic Plan metrics, Key Performance Indicators (KPIs), and Objectives and Key Results (OKRs) to meet strategic goals and objectives.

• Implements a goal-based leadership approach (OKR methodology) and ensures the development department is actively working towards supporting organizational-level objectives and key results. Conducts Cycle Check-ins and the Annual Check-In with direct reports to ensure progress with OKRs, providing ongoing coaching and feedback, and discuss development opportunities.

• Foster a positive and collaborative work environment that encourages teamwork, accountability, and continuous improvement.

• Conduct regular performance evaluations and provide feedback to ensure high-quality work and professional growth within the team.

Maintenance Program Management

• Develop and implement comprehensive maintenance programs to ensure the upkeep and functionality of all YMCA facilities, equipment, and grounds.

• Coordinate preventative maintenance schedules, inspections, and repairs to minimize downtime and maximize operational efficiency.

• Monitor and analyze maintenance metrics and trends to identify areas for improvement and optimization.

Facility Oversight

• Conduct regular inspections of YMCA facilities to assess maintenance needs, cleanliness standards, and safety compliance.

• Collaborate with departmental managers to prioritize and address maintenance issues, repairs, and renovations in a timely manner.

• Manage contracts and relationships with external vendors, contractors, and service providers to support maintenance activities as needed.

Budget and Resource Management

• Source and procure necessary supplies, equipment, and services required for maintenance operations, negotiating contracts and agreements as necessary.

Compliance and Safety

• Ensure compliance with relevant regulations, codes, and safety standards related to facility maintenance, equipment operation, and environmental health.

• Implement and enforce safety protocols, procedures, and training programs to minimize risks and promote a safe working environment for all staff and members.

• Respond promptly to emergencies, incidents, and maintenance-related issues, coordinating appropriate actions and communications as needed.

• Completes other duties as assigned.

What You Bring to the Community Enterprise

• Strong leadership skills with a minimum of 5-7 years of experience in effectively supervising maintenance technician teams.

• Proven track record of 7-10 years in maintenance and facilities repair, demonstrating the ability to manage various maintenance tasks efficiently.

• Proficiency in utilizing maintenance work order systems such as Service Channel or similar platforms to streamline processes and ensure timely completion of tasks.

• HVAC certification preferred, showcasing dedication to staying current with industry standards and best practices.

• High school diploma or equivalent education required.

• Exceptional proficiency in electrical and plumbing systems, coupled with the ability to troubleshoot effectively to address maintenance challenges promptly.

• Advanced computer skills, particularly in Microsoft Office, enabling efficient data management and reporting.

• Comprehensive knowledge of maintenance methods, reflecting the ability to strategize and implement effective maintenance programs.

• Familiarity with construction methods is advantageous, providing a holistic understanding of facility maintenance needs.

• Flexibility to work evenings, weekends, and holidays as required, demonstrating a commitment to ensuring uninterrupted facility operations and member satisfaction.

• You're a Cause-Driven Leader -- You are effective at:

• Advancing our mission and cause -- providing visionary leadership to ensure resources are mobilized to adapt to new challenges and needs in the community.

• Building relationships -- connecting people to the Y's cause by developing inclusive relationships, partnerships, and collaborations to co-create solutions to pressing social needs.

• Leading operations -- ensuring relevance, effectiveness, and sustainability of the organization so we can continue to fulfill our promise to the community.

• Developing and inspiring people -- supporting the holistic development of self and others so everyone can embrace the Y's cause, sustain our culture, and inspire others to action.

Physical Requirements:

In the position of maintenance technician, the employee will regularly engage in sitting, standing, walking, working outdoors in hot temperatures, bending, communicating verbally, and lifting up to 50 lbs. Additionally, you may be required to move items such as equipment, furniture, and/or materials. Reasonable accommodations will be provided to ensure that individuals with diverse abilities can perform essential functions effectively.