Citi Realty Services (CRS) is a division of Citi Enterprise Infrastructure (EI), providing real estate support services to all Citigroup businesses. CRS is dedicated to providing all Citigroup businesses with premises that are cost-effective, safe, and productive.
Within the North America Region, the US Sub-Region includes Tampa Campus, a growing part of Citi's CSC (Citi Service Center) network, comprised of a main campus, and 2 satellite locations totaling 882M RSF, with an annual expense of $37MM.
The Asset Management team manages all aspects of CRS activities within the portfolio with the following objectives:
Maximize the value of Citi's operating real estate assets
Optimize real estate portfolio operating expenses and capital expenditure
Control operational and reputational risk resulting from Citi's real estate operations
Deliver and maintain safe, effective and efficient buildings
Implement business and corporate strategies as they relate to real estate operations
The Asset Manager will report to a Senior Asset Manager and will:
Manage day to day operations across the three Tampa locations
Indirectly manage a team of CRS professionals (Real Estate/Facilities Management/Project Management/Finance) towards Tampa objectives
Develop/implement strategic programs to meet needs of the business while achieving Citi's expense/strategy objectives
Develop/manage key internal relationships with business partners and other Citi Stakeholders
Drive results with sensitivity to meeting timelines, cost objectives and business priorities
Oversee expenditure proposals (IEP) creation/approval for all strategies/projects in the portfolio
Conduct regular financial reviews to monitor expenses and identify cost reduction opportunities
Understand the direct charge process and ensure that charges are being allocated appropriately to the businesses and recoveries are consistent with Plan/Forecast/actual expenses
Understand occupancy planning concepts/process and aid in the execution of space optimization initiatives including innovative workplace design and oversubscribed seating
Ensure the outsourced Facilities Management vendors provide consistent high quality services for building and project management
Oversee team of outsourced staff and ensure that the terms of the outsourced contract are being met and high quality services for building and project management are being delivered
Execute building inspections across all sites in Tampa to ensure equipment specs, building maintenance and cleanliness standards are being met
Monitor building operating and project budgets and approve expense requests, as appropriate and in accordance with delegated levels of authority
Oversee creation of annual capital plan, including rationale and expense save estimates to justify the projects
Work with Senior Asset Manager to deliver lease transaction activities (renewals, dispositions, acquisitions) in line with functional strategies and compliance protocols
Assume overall compliance/risk responsibility for the portfolio and work with partners to ensure appropriate steps are taken
Manage all system approvals for critical systems maintenance
Manage emergency response and incident resolution for any unexpected crisis within the portfolio
6-8 years of diverse professional experience managing building operations/real estate portfolio
Strong organizational and communication skills, in particular, experience communicating with all levels of management, relating complex information clearly and succinctly, and dealing with ongoing high priorities from customers
Proven leadership skills and ability to collaborate with business clients, internal CRS partners, other Citi service providers, landlords and third-party service providers
Demonstrated problem solving skills, analytical capabilities, and creative thinking
Ability to drive results with sensitivity to meeting tight timelines and cost objectives, and to work well under pressure
Must be resourceful, take initiative, and work with minimum supervision
Adaptable to dynamic corporate environment and dynamic real estate market
Solid understanding of the relevant real estate markets and industry standards
Ability to travel (sometimes last-minute) to attend to issues in the portfolio
Bachelor's degree required; Business or Real Estate related major a plus
Proficient in Excel and Power Point
Grade :All Job Level
All Job FunctionsAll Job Level
All Job Functions
Time Type :Full time
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