Facilities Area Manager

Sound Transit Seattle , WA 98113

Posted 9 months ago

SALARY: $75k - $115k


Under general direction, manages, administers, and leads maintenance, repair, and rehabilitation of facilities and related systems; participates in the analyses of highly complex and technical facilities maintenance issues, develops and implements effective and efficient solutions; provides for the proper staffing of all work; develops and manages the administration of contracts; ensures that services are delivered within time and budget constraints and in full compliance with ST, local, state, and federal policies, procedures, rules, and regulations; interfaces and works cooperatively with other Agency departments to implement and support Agency wide programs and to obtain consensus and approvals related to projects or services.


The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

  • Leads, coordinates, schedules, assigns, and inspects the daily work activities of assigned staff, consultants, partner agencies, and contractors in accordance with Agency regulations, policies, and operating procedures and practices; monitors after hours and on-call program to assure effective and reliable staff responses to planned and unforeseen incidents and repairs.

  • Ensures personnel are oriented in department procedures, safety practices, systems operations, and other governing regulations; improves facility maintenance and operations processes where practical.

  • Conducts inspections of facilities infrastructure, implements continuous improvement of the inspection process; collects and assesses staff and contractor feedback.

  • Coaches and trains staff; manages employee relations; manages the workflow and prioritization of projects and work orders; measures the performance of all related staff and takes appropriate corrective action when necessary; develops developmental work plans for staff; implements or recommends corrective actions, discipline, and termination procedures as appropriate/necessary.

  • Participates in procurement of maintenance contractors and consultants involving all crafts and services; reviews and becomes familiar with all existing contracts, their terms and conditions; assesses the need for additional contracted services compared with the opportunities to consolidate service into fewer contracts; maintains vendor and contractor records concerning work performance; audits vendor, contractor, or partner agency performance.

  • Provides support to the department and others on matters as directed; serves as staff on a variety of committees as assigned; prepares and presents staff reports and other necessary correspondence; attends and participates in professional group meetings; maintains awareness of new trends and developments in the fields related to area of assignment; incorporates new developments as appropriate; ensures processes, policies, and practices are interpreted and applied consistently and effectively; ensures accountability and compliance with all current and applicable state and federal laws, Agency policies and procedures, rules and regulations.

  • Arranges for and participates in various Division and Department meetings relative to assigned roles and responsibilities; writes project profile documents and progress reports; compiles meeting notes for follow up; becomes conversant with all facilities-relevant concepts and issues facing the Division, Department, and Agency; evaluates and proposes improvements to facility operation and maintenance processes where practical including better efficiency, cost containment, quality, customer satisfaction, staff collaboration, and job satisfaction.

  • Provides maintenance related comment and input on designs for new and modified facilities; analyzes operations and maintenance risk factors using experience and knowledge and recommends methods to minimize and control risk. Evaluates the Total Cost of Ownership (TCO), reviews submittal/deliverable documentation, and assesses commissioning activities for new or modified facilities.

  • It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees. Ensures adherence to agreements with Sound Transit partners including cities, jurisdictions, and agencies.

  • It is the responsibility of all employees to integrate sustainability into everyday business practices.

  • Other duties as assigned.


Education and Experience: Bachelor Degree in facility management, construction management, engineering, architecture, business administration, or closely related field and 6 years of experience in supervising and administering facilities management operations, working with stakeholders, and policy and procedures development that includes 3 years of staff supervisory, budgetary, and management responsibility, preferably in a transit/transportation related environment across multiple facility locations; OR an equivalent combination of education and experience.

Required Licenses or Certifications:

Valid state driver's license.

Required Knowledge of:

  • Operational characteristics, services, and activities related to facilities management.

  • Business/industry principles and practices related to facilities management including custodial and landscaping services.

  • Building construction principles and practices including familiarity with building management systems, plumbing, electrical, fire life safety, and mechanical trades.

  • Occupational hazards and standard safety practices.

  • Pertinent federal, state, and local laws, codes, and regulations.

  • Techniques to work effectively under pressure, meet deadlines, and adjust to changing priorities.

  • Principles and practices of governmental budget preparation and administration.

  • Principles of report preparation, independent cost estimating, and contract scope preparation.

  • Modern office procedures, methods, and equipment including computers, mobile devices, and computer applications such as word processing, spreadsheets, and statistical databases at an advanced level of proficiency.

  • Principles of supervision, training, and performance evaluation.

Required Skill in:

  • Overseeing multiple public and private service providers over a large geographic area including multiple, sometimes overlapping jurisdictional authority.

  • Project management techniques and practices.

  • Maintenance Management Information Systems (MMIS).

  • Procurement and contracts management.

  • Utilizing personal computer software programs affecting assigned work and in compiling and preparing spreadsheets and reports.

  • Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups, and the general public.

  • Interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies.

  • Interpreting and applying applicable federal, state, and local policies, laws, and regulations.

  • Interpreting maps, manuals, blueprints, technical drawings, and schematics.

  • Critical and strategic problem solving.

  • Preparing and analyzing data and comprehensive reports.

  • Responding to inquiries and in effective oral and written communication.

  • Researching, analyzing, and evaluating new facilities maintenance methods and techniques.

  • Applying project management and program development techniques and principles.

  • Developing and monitoring departmental and program/project operating budgets, costs, and schedules.

  • Demonstrating a positive customer service orientation with both internal and external clients.

  • Supervising, leading, and delegating tasks and authority.

Physical Demands / Work Environment:

  • Work is performed indoors and outdoors throughout the service area of King, Pierce, and Snohomish Counties.

  • Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 50 pounds; may occasionally be exposed to dangerous

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Facilities Area Manager

Sound Transit