Facilities And Workplace Services Manager

Description

AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves.

What we're looking for

The Manager, Workplace Experience will manage the San Diego office and create a best-in-class workplace experience for our employees. From planning on & off-site events that help Appfolians connect and that are additive to daily workplace experiences and our unique positive culture, to being the welcoming personality who greets employees and guests to the workplace. This role is dynamic in nature, will wear many hats and manage a wide range of projects with grace and an infectiously positive attitude.

Your Impact:

Culture, Workplace Operations & Leadership

• Create a best-in-class workplace experience for our SD employees

• Hire, develop, and lead the San Diego Workplace Team

• Manage day-to-day operations including Food & Beverage program with an internal customer-centric focus mindset

• Event Coordination, Planning, and Support for Workplace Experience events including event scoping/defining, budgeting, scheduling, selecting venues, negotiating with & managing vendors, acquiring all applicable permits/approvals, and running the event itself

• Connect with employees and San Diego leadership to foster positive and trusting relationships, increase employee engagement and experience, and learn about what would make them more productive and happy in the workplace

Project & Program Management

• Support Office Tenant Improvement Design & Construction Projects (current & future)

• Report on SD Office-related metrics

• Support the Director of Workplace & Program Management with new programs & projects ( Emergency Preparedness, RTO Strategies, WFH Workplace, Facilities & Workplace Software programs, etc)

• Create strategies and processes that amplify the employee experience and employee engagement in the office

Qualifications:

• Can orchestrate multiple projects at once, keeping things on track and stakeholders informed. Organizational skills and a demonstrated ability to navigate in a fast-paced & performance-oriented environment

• Decisions are made with the customer experience in mind and know-how, to create an optimal employee engagement & experience

• Excellent written, verbal, and interpersonal communication skills across all levels of audiences. Great storyteller and facilitator

• Ability to self-identify, prioritize, focus, and complete real estate, workplace service-related projects

• Ability to collect and analyze data, problem solve, and make recommendations and/or decisions based on data analysis

• Must be able to be a team player and work with all levels of company employees as well as frequent interaction with suppliers and contractors

• Must be able to work in office full time

Must have:

• 3+ years of experience in a Workplace/Operations role

• BA/BS or equivalent professional experience

• Proficiency in Word, PowerPoint, Excel or Google (preferred) Applications required

• Excellent written, verbal, and interpersonal communication skills across all levels of audiences

Nice to have:

• Experience managing and building a team

• Asana, Coupa, Procore experience

• Project management certification

Compensation & Benefits

The base salary/hourly wage that we reasonably expect to pay for this role is: $72,000-$108,000

The actual base salary/hourly wage for this role will be determined by a variety of factors, including but not limited to: the candidate's skills, education, experience, etc.

Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.

Regular full-time employees are eligible for benefits - see here

#LI-RS1

Why AppFolio

Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.

Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.

Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.

Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.

Paddle as One.

Learn more at appfolio.com/company/careers

Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That's why we're a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you're always welcome at AppFolio.

By submitting this form, I acknowledge I have reviewed AppFolio's Privacy Policy.