Facilities Administration Supervisor

Discovery is at the core of everything we do - whether it's a great value, incredible style, or building long-lasting partnerships with people around the world. That's what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you.

The Opportunity: Contribute To The Growth Of Your Career.

As the Facilities Administration Supervisor, you will lead all activities of the Facilities Administration Department. You will provide customer service to all TJX store locations regarding facilities related repairs, always considering the impact on associates and customer experience.

• Supervise over 150,000 work orders annually across numerous categories, including plumbing, flooring, pest control, and building maintenance.

• Direct daily activities regarding the resolution of service issues, serving as the second level of partner concern for operational, chronic, or repetitive issues.

• Assess associate efficiency and performance, providing appropriate training and mentor on department and company procedures.

• Review vendor quotes and review monthly KPI reports.

• Ensure annual permits are kept current.

• Provide weekend emergency support.

• Create reporting to proactively identify operational reoccurring issues.

• Supervise the operational performance and KPI's for facilities vendors.

• Interact with vendors regarding bi-annual performance reviews and additional feedback if needed due to poor performance.

• Supervise the processing of facilities invoices with a $10,000 invoice approval level.

Who We Are Looking For: You.

• Bachelor's Degree in Business Administration or equivalent experience

• 3 years' experience in related field

• Supervisory experience preferred

• Excel skills required

• Strong and attention to detail and proven conflict resolution skills

• Ability to multi-task in a fast-paced environment with strong follow up, organization and prioritization skills

• Strong listening and communication skills

We care about our culture, but we also prioritize your needs!

• Competitive Pay

• Hybrid Work Environment

• Weekly paychecks

• Paid time away

• Programs to support environment and corporate responsibility

• TAAP - TJX Associate Assistance Programs

• Associate Discount

• Career Development Opportunity

• Be a part of an inclusive team

Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

This position has a starting salary range of $66,500 to $83,100 per year.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Discover Different at TJX means opportunity, teamwork, and career growth. That's why working here is so much more than a job. When you're a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: 300 Value Way Marlborough MA 01752