Facilities Admin Support CA2

Job Summary

This position is responsible for moderately complex clerical, administrative, and customer service work within Facilities. Work assignments are dictated by workload and can vary from day to day.

The position functions as the timekeeper for the organization, is responsible for delivering customer service, handling assigned support tasks within the Work Control Center and the Key and Lock office.

The work of this position is subject to periodic changes in operating procedures and requires adaptability.

Minimum Qualifications

• Proficiency in common software, such as: SharePoint, SAP, Zoom, Microsoft Word, Excel, and Teams, as well as the ability to learn new technologies

• Must have experience working in diverse work environments

• Must have exemplary written and verbal communication skills

• Must be highly organized, reliable, efficient, and able to exercise initiative

• Must be detail-oriented and able to prioritize multiple projects

• Excellent customer service skills

• Ability to maintain confidentiality of records

• Cultural competency as it relates to working with communities of color; LGBTQ+; and other marginalized communities

• Six months as a Clerical Assistant 1

• High School Diploma or equivalent

• One year experience in a secretarial setting with an emphasis on providing customer service.

• Minimum of one year experience performing office clerical functions such as filing, photocopying, and receptionist duties.

• One year of experience performing data entry tasks and/or performing electronic record keeping.

Preferred Qualifications

• Prior timekeeping experience.

• Prior experience working in WebTMA.

• 2 years of experience providing administrative support to a large organization.

• 1 or more years prior work experience in a Facilities, construction, or educational environment.

• 2 or more years work experience as a customer service representative.

• Continuing education/professional development within the last 5 years

Supplemental Information

Applications & Resumes will be accepted until position is filled, however; to ensure full consideration, application materials should be received no later than close of the day May 26, 2024

All applications for this position must be submitted via our online application/resume system ONLY. Please do not fax, mail, or e-mail any documentation.

Successful interview, reference checks, background clearances (PA Criminal, Child Abuse Clearance & FBI Clearance), and demonstration of ability are requisite qualifications for all positions.

The University is very interested in hiring employees who have had extensive experience with diverse populations.

Kutztown University is an AA/EOE/member of the PA State System of Higher Education and actively solicits applications from women and minority candidates.

Non-Discrimination Statement

Kutztown University does not discriminate in employment or educational opportunities on the basis of sex, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity, or veteran status. To discuss a complaint of discrimination, please contact the University's Title IX Coordinator located in the Office of Social Equity, Old Main A-Wing, Room 02, by phone at 610-683-4700 or by e-mail at pena@kutztown.edu or the Office for Civil Rights located in the Lyndon Baines Johnson Department of Education Bldg., 400 Maryland Avenue, SW, Washington, DC 20202-1100, by phone at 800-421-3481 (TDD: 800-877-8339), by fax at 202-453-6012, or by e-mail at OCR@ed.gov.