Facilitator II

Who We Are

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.

Who We Serve

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.

What We Offer

• Compensation for this role pays up to $110,839.57 per year. Compensation will vary based on qualifications, skills, experience, and geographic location. The salary range may vary if you reside in a different location or state than the location posted.

• We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!

• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

About our Program: ISFC Plus: Placement with a Therapeutic Foster Care (TFC) trained Professional Parent provides youth with individualized therapeutic services in a non-institutional family setting, thus facilitating the transition to long-term placement, independent living, or return home to family. Service delivery in a Resource Family home setting provides the opportunity for high-risk youth to experience and learn in a structured home environment on a short-term, time-limited basis with specially trained trauma informed resource parents as an alternative to STRTP level of care.

JOB SUMMARY

Works independently in the family's home and a variety of community and/or treatment settings. Demonstrates advanced skills and abilities regarding facilitation, conflict management and mediation of teams. Trains and provides leadership to peers in the blending of clinical care and life domain planning processes. Provides advanced cross-functional team facilitation to support and enhance the efforts of youth and their families/caregivers, the system workers, which are part of the support team, and other individuals in a variety of environments. Provides leadership, facilitation, assessment, and case management services including all related documentation for services planned and provided. Works within the vision, mission and philosophy of the agency.

RESPONSIBILITIES AND DUTIES

1.Demonstrates mastery of Facilitator I job description

2.Develops new community resources to meet the needs of multiple families.

3.Provides advanced facilitation and coordination in the development of individualized services for youth and families.

4.Conducts ongoing assessment of internal and external customers' concerns, needs and expectations.

5.Participates effectively in internal and external multidisciplinary clinical teams.

6.Provides effective, therapeutic linkages with referral sources, collateral contacts, community

resources and program staff.

7.Assists management in the vetting and training of evidence based practices.

8.Understands and implements funding policies/procedures and trains Child and Family Teams in stewardship practices.

9.Models for other staff how to partner with parents of special needs children in order to ensure parent voice, choice and access.

10. Develops and provides internal and external training on such topics as basic facilitation skills, customer service and time management.

11. Supports the line personnel in the development of resources within the community to serve youth and families.

12. Mentors and coaches both levels of family specialists and facilitator I in skill development and job requirements.

13. Acts as a resource for others regarding documentation requirements.

14. Understands and can communicate the roles and relative perspectives of family team, community partners, inter and intra-agency partners, coworkers and management.

15. Ensures the fidelity to the program process in family and staff team meetings.

16. Develops systems to support clear communication between family specialists and others working with the family.

17. Organizes and facilitates complex projects and activities.

18. Actively seeks clinical information as needed. Seeks and evaluates child's progress across settings (classroom, group home, etc.) to augment program staff knowledge.

19. Performs other responsibilities, as assigned, to support department/business needs.

JOB SPECIFIC COMPETENCIES

• Action oriented/empowered

• Conflict resolution

• Documents clearly and accurately

• Encouraging customer focus

• Time management

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

MINIMUM EDUCATION AND/OR EXPERIENCE

• Master's Degree (MS/ MA) in Psychology, Social Work, Counseling or related field required.

• Three (3) years of experience with SED children, adolescents, and families.

OTHER SPECIFIC REQUIREMENTS

• Availability to participate in 24-hour on-call program.

HIGHLY DESIRABLE QUALIFICATIONS

• Licensed or license eligible or waiverable status in mental health or closely related discipline.

• Speak, read, and/or write another language is highly desirable.

Equal Opportunity Employer

We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.