Facilitation Specialist (Lms)

Requisition No: 832628

Agency: Environmental Protection

Working Title: Facilitation Specialist (LMS)

Pay Plan: Career Service

Position Number: 37020128

Salary: $47,000 - $50,000, annually

Posting Closing Date: 07/16/2024

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Facilitation Specialist (LMS)

State of Florida

Department of Environmental Protection

"PREVIOUS APPLICANTS NEED NOT APPLY"

Our Organization and Mission

The Florida Department of Environmental Protection (DEP) is Florida's lead environmental protection agency and is charged with protecting, conserving and managing Florida's natural resources. The vision of DEP is to advance Florida's position as a world leader in protecting natural resources while growing the state's economy.

The Work You Will Do

As an enthusiastic and collaborative Facilitation specialist, in the Office of Organizational Development & Engagement (ODE), you will actively support and facilitate changes within the department while emphasizing the importance of continuous learning to enhance employee performance. You will assist the ODE manager with:

• aligning DEP's organizational strategy into actionable learning and development initiatives;
• creating pathways for employees to train on a variety of professional development topics and best practices;
• equipping employees with skills and knowledge to thrive in a changing environment; and
• increasing employee efficiency to continue DEP's competitive edge in the environmental community.

Specifically, this role is responsible for the operational performance of DEPs Learning Management System (LMS) including, but not limited to configuration, reporting, learning analytics, structural maintenance, system documentation, library development and maintenance, user support and training and feedback. Additionally, this role will assist with special projects, ODE's web presence and resources and training email box.

The Difference You Will Make

The Office of Organizational Development and Engagement implements effective organizational solutions to ensure employees are well-prepared and motivated to contribute to achieving the Florida Department of Environmental Protection's mission. We are a fast-paced work environment in which critical thinking, collaboration and commitment to developing solutions is vital to the agency's mission and vision.

How You Will Grow

DEP encourages all employees to be leaders who innovate, seek efficiency and build relationships. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to build and gain valuable experience.

Where You Will Work

This position is based in Tallahassee, at the DEP Commonwealth Boulevard campus.

Tallahassee, Florida's Capitol City, lined with rolling hills, oak trees and canopied roads combines old world charm with a modern pace of life. Home to two major universities as well as state government, Tallahassee is a mid-sized city in the heart of Florida's Big Bend. Tallahassee is a highly desirable location for both those seeking their first job and those ready to enter the next exciting chapter in their career.

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits.

• Nine paid holidays and one Personal Holiday each year.

• State Group Insurance coverage options, including health, life, dental, vision and other supplemental insurance options.

• Retirement plan options, including employer contributions (For more information, please visit www.myfrs.com).

• Flexible Spending Accounts.

• Tuition waivers.

• And more!

For a complete list of benefits, visit www.mybenefits.myflorida.com.

Pay

$47,000 - $50,000, annually.

Your Specific Responsibilities

The Facilitation Specialist plays a pivotal role in facilitating training opportunities for the workforce to include the design, development, coordination, scheduling, delivery, evaluation and the tracking of training opportunities.

Learning Management System (LMS) Administration

• Manage and maintain the LMS database including, but not limited to configuration, reporting, learning analytics, structural maintenance, system documentation, library development and maintenance, user support and training and feedback.

• Monitor, track and report on organization-wide and specialized training programs including assessing date for assurance of quality.

• Research and identify areas to evaluate for improvement.

• Assist in the development and maintenance of LMS/curriculum best practices.

• Assist with staff training and development programs and curriculum as needed.

Curriculum Development/Content Management

• Develop and maintain comprehensive training program plans.

• Establish and oversee committees of subject matter experts to assess training needs and guide content development.

• Assist with the creation of learning content and manage uploading course content, modules, resources and assignments LMS functions.

• Utilize digital tools, course authoring tools, marketing, presentation and employee engagement software.

• Design, develop or oversee the production of educational aids and materials (training handbooks, multimedia visuals, computer tutorials and reference works).

• Create and update documentation, FAQ's, user guides etc. for LMS.

• Design and deliver outstanding and engaging live, virtual and on-demand LMS user training sessions.

• Review existing training practices/plans and materials to determine effectiveness and recommend changes for improved results.

Additional Responsibilities

• Oversee the shared inbox.

• Coordinate and communicate with the Training Liaison committee.

• Maintain knowledge of the latest trends in training and development.

• Research and recommend new training methods to enhance learning experiences.

• Assist with Annual Awards Program.

• As a team, maintain websites and SharePoint information.

• Fulfill other tasks, responsibilities or projects as assigned by the Manager.

Required Knowledge, Skills and Abilities

• Knowledge of the principles, methods and techniques of technical training and instruction.

• Skilled in utilizing Microsoft Office applications, presentation software and e-learning platforms to create and deliver training content effectively.

• Excellent communication skills, including outstanding oral, written, editing and presentation/training abilities.

• Ability to engage and collaborate with colleagues, subject matter experts, committees, stakeholders and LMS users with enthusiasm, contributing to a vibrant and collaborative training and development atmosphere.

• Ability to work independently and in team environments, fostering effective working relationships through flexibility, adaptability and active contribution.

• Strong organizational and time-management skills, including effective management and coordination of multiple tasks and complex projects independently and in a team environment.

• Possess strong analytical skills to interpret data, generate reports and derive insights from evaluations and metrics.

• Ability to anticipate potential challenges and proactively address them.

• Ability to demonstrate discretion and integrity in handling confidential and sensitive information, adhering to privacy policies and regulations.

Qualifications

Minimum

• A bachelor's degree from an accredited university or college and one (1) year of professional experience in learning management systems, training, education, staff development, change management, data analytics, or an agency program area; OR, a master's degree from an accredited college or university can substitute for experience OR, High school diploma or GED equivalent, and three (3) years of verifiable experience.

• Proficient in Microsoft Office applications, with work experience using PowerPoint, Word, and Excel functions, features and formulas.

Preferred

• Experience utilizing a Learning Management System in an administrative role.

• Expert utilizing Microsoft Excel.

• Proficiency in using web/virtual training engagement tools applications/software.

• Experience with course development software, including Articulate 360 etc.

Other Job-Related Requirements for this position

• Valid Driver License is required for this position.

Background Screening Requirement

This position is designated as a Position of Special Trust in accordance with DEP-422 (Positions of Special Trust or Responsibility). Any applicant being considered for employment must successfully complete a Level 2 State and National criminal history check as a condition of employment before beginning employment, and be screened in accordance with the requirements of Chapter 435, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.

DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:

HR_VeteransPreference@FloridaDEP.gov

HR_Recruitment@FloridaDEP.gov

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.