F-15 Experienced Field Service Representative - South Korea

Boeing Hazelwood , MO 63042

Posted 5 days ago

Job Description

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Global Services (BGS) is seeking an Experienced Field Service Representative to support the F-15 program based at Hazelwood, Missouri.

This is a Long-Term Assignment to Daegu, Korea for a minimum of 3 years. Relocation/assignment benefits to the international location will be provided. Ability to meet international assignment health requirements required. If accompanied, family must also meet international assignment health requirements.

You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers.

Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements.

Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.

Position Responsibilities:

  • Leads technical field support of company products. Performs troubleshooting procedures for multiple systems and specialty coverage.

  • Resolves maintenance and operational issues.

  • Monitors product performance and makes recommendations for resolution of potential issues.

  • Analyzes technical data and evaluates maintenance procedures.

  • Develops and conducts ad hoc training.

  • Function as a liaison between Boeing and the Customer

  • Support maintenance personnel with troubleshooting of various aircraft systems and components

  • Resolve maintenance and operational issues.

  • Must be able to read schematics, drawings and use fighter aircraft support and test equipment.

  • Monitor product performance and make recommendations for resolution of potential issues.

  • Analyze technical data and evaluate maintenance procedures.

  • Develop and conduct ad hoc training.

  • Provide field service representation and technical support to the customer and initiate corrective actions to ensure customer satisfaction with company products and services.

  • Utilize multi-discipline, technical expertise, and company knowledge to assist the customer to achieve and sustain a high level of proficiency in the operational and maintenance field.

  • Understand customer expectations and assist the customer in interpreting and using support data and documents.

  • Provide technical on-the-job training and act as the on-site liaison between the company and customer personnel of widely varying backgrounds to gain resolution of significant technical and operational issues.

  • Work unsupervised for extended periods of time in a wide variety of environments.

  • Develop excellent relationships across multiple organizations and with all levels of the military customer to ensure customer satisfaction with products and services.

This position is expected to be 100% onsite. The selected candidate will be required to work onsite starting in Hazelwood, MO and then onsite at Daegu, Korea.

This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Basic Qualifications (Required Skills/Experience):

  • Minimum 8 years of F-15 maintenance experience

  • 8+ years of experience maintaining military aircraft.

  • 8+ years of experience with reading and interpreting drawings, specifications, material processes, schematics, and diagrams.

  • Must be willing to work flexible hours, including on-call support as needed (including weekends and holidays).

  • 8+ years of experience working within a fast-paced team environment, which required strong communication skills to frequently interact with Leadership or internal and external customer representatives.

  • Employees must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs.

  • 8+ years of experience using software applications for internet navigation, email, Microsoft Suite, and/or other specialized computer applications

Preferred Qualifications (Desired Skills/Experience):

  • Federal Aviation Administration (FAA) Airframe and Powerplant License is desirable.

  • Field Service Representative (FSR) experience is preferred.

Ex-Pat Information:

  • Candidate must be able to obtain a work visa, depending on requirements of the country.

  • Candidate must be able to meet the cultural requirements of the country, as applicable.

  • Employment is contingent on the candidate's ability to satisfy all labor and immigration formalities of the country.

  • Because the candidate selected will be expected to go on an international assignment, the offer will be contingent upon the candidate's ability to obtain clearances from International Health Services and the receipt of a visa/work permit to the country in which he or she will be assigned. These contingencies also apply to any/all family members who may be relocating with the candidate.

Typical Education/ Experience:

Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 6 or more years of related work experience or an equivalent combination of education and experience (e.g. Master+4 years of related work experience, 10 years of related work experience, etc.).

Relocation:

Relocation benefits will be provided only to the international assignment.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Shift:

This position is for 1st shift.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $80,750 - $109,250.

Applications for this position will be accepted through July 11, 2024.

Export Control Requirements: U.S. Government Export Control Status: This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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