Eyewear Consultant

Myeyedr Elkhart , IN 46516

Posted 2 months ago

About MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients you serve on a daily basis? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance, and providing a great selection of stylish eyewear that meets the diverse needs of our patients. You are unlike others at this point in your career. You are looking to build a profession with an organization that is purposeful and whose values drive actions from prioritizing care of our associates and our patients, to connecting the knowledge of our talented teams to our patients' needs, and doing so in a fun, inclusive environment, working as one collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.

Job Summary

The Eyewear Consultant analyzes prescriptions to make recommendations that provide the highest quality vision care to our patients. Additionally, the Eyewear Consultant fits, measures and adjusts eyeglasses under the direct supervision of an optician or optometrist to exceed the patients' needs and expectations. Additionally, problem solves any difficulty a patient may experience regarding vision care.

Essential Duties and Responsibilities

  • Provide patients with exceptional customer service by understanding and assisting the patient's needs.

  • Guide and assist patients in the eyewear and frame/lens selection process, by using extensive knowledge of product lines and options to educate patient.

  • Under the direct supervision of an optometrist or an optician, converse with patients to analyze and assess patient's vision problems and needs.

  • Maximize sales by using the company's best, better, good sales concept, maximizing key areas; BOGOs, product of choice AR, poly, warranties, 2nd and backup eyeglasses etc.

  • Provide patients with comprehensive explanation of their insurance benefits

  • Understand the company's cost of goods and retail fee schedules. Be able to utilize knowledge of cost of goods to eliminate situations where cost-conscious patients might consider taking their Rx to a discount retailer ("walking Rx").

  • Capturing Exam Only.

  • Educate patient on the adaptation of new Rx's and care of lenses.

  • Under the direct supervision of an optometrist or an optician, use pupillometer, PD ruler and other technical aids for proper fit and measurements.

  • Complete lens & frame information, enter full information into POS software and ensure manager signs off.

  • Promise accurate delivery & turnaround times meeting the patients' needs. Immediately notify patient of any delays of delivery times.

  • Understand all promotions, coupons and third-party programs available through MyEyeDr.

  • Conducts "Care Calls" daily to patients who received their eyewear one week prior.

  • Under the direct supervision of an optometrist or an optician, use lensometer to neutralize, verify and make a final inspection of eyewear.

  • Notify and re-notify patients when eyeglasses are complete for dispensing.

  • Under the direct supervision of an optometrist or an optician, fit and adjust completed eyewear for each patient.

  • Ensure product pricing is accurate

  • Monitor jobs waiting to be picked up. Inform management of any job held over 30 days

  • Clean and merchandise displays daily, displaying effective merchandise always.

  • Place all returns in their proper bins.

  • Under the direct supervision of an optometrist or an optician, perform preliminary testing for patients, as needed.

  • Accurately process patient payment transactions.

  • Help maintain the attractive appearance of the office.

  • Attend all office meetings.

  • Participate in all training opportunities offered by MyEyeDr.

  • Other duties, as assigned.

Work Experience

  • 1-3 years of related eyewear experience within a similar office environment

Education

  • AA or BA/BS in related field is desirable

Job Skills, Knowledge, Abilities

  • Demonstrated success in a retail, office environment addressing a broad spectrum of customer requirements and preferences.

  • Demonstrated ability to establish positive patient rapport and build relationships to establish repeat customer-trends.

  • Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced, entrepreneurial environment.

  • Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met

  • Proficiency in utilization of automated equipment and systems standard to the optometry industry

Working Conditions

  • This position is performed in a traditional retail office environment.

  • This position requires the ability to communicate and exchange information, utilize equipment

necessary to perform the job, and move about the office.

Other details

  • Pay Type Hourly

  • Elkhart, IN, USA

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Part Time Retail Sales Consultant

At&T

Posted 3 days ago

VIEW JOBS 10/12/2019 12:00:00 AM 2020-01-10T00:00 Great things are in store! Our part-time careers allow you to optimize your earning potential by working during the store's busiest times, including evening and weekend hours. Excellent pay and fewer hours with more opportunities to make the sale... what are you waiting for? Do you like helping people? Do you have a strong desire to connect people with technology and entertainment? You may have what it takes to join our amazing team! Our Retail Sales Consultants build solutions for our valued customers and meet/or exceed key sales objectives. They work with a full portfolio of awesome products including wireless, connected car, and wearables. They also offer integrated, seamless, and smart entertainment options including DIRECTV & DIRECTV NOW. You'll use your knowledge and passion to deliver an effortless customer experience while pursuing challenging and rewarding goals! This role comes with a very competitive salary and commission package as well as awesome benefits. We are passionate about innovation, we love our employees and we love connecting our customers to their world. Sharing your knowledge with our growing customer base comes with many rewards. Start with the paycheck: Base plus commission. Our current part-time Retail Sales Consultants working 20-24 hours per week earn an average of $30,380 per year in total compensation. You'll also gain an amazing benefits package, including: * Ongoing paid training * Exciting career paths * Supportive team environment * Employer-provided mobile device * Medical/dental coverage * 401(k) plan * Tuition reimbursement * Paid time off Not to mention some pretty cool perks, like: * One of our latest devices and a service plan. Using our technology, gain first-hand expertise to share with our customers. * Discounts on accessories and additional AT&T products and services. That means you always have access to the coolest gadgets around. * A spring and fall fund to spend on a wide range of Team Color apparel. You'll even receive a welcome kit of fun gear to get you started (including two shirts). Prior retail or customer-facing sales experience is a plus but not required. AT&T Sales training will be provided. You may be invited to complete an interview by recording a video, so make sure to watch your email for updates. Apply now! Job ID 1944868 Date posted 10/10/2019 At&T Elkhart IN

Eyewear Consultant

Myeyedr