Extra Help - Medical Office Assistant - Administration

Extra Help- Medical Office Assistant- Administration

This Position is temporary, non-benefits eligible, and is limited to 900 hours.

Hiring Department: Administration

Location:Chicago, IL USA

Requisition ID: 1024310

Posting Close Date: 10/7/2024

About the University of Illinois Chicago

UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.

Description:

Position Summary

The Extra Help Medical Office Assistant supports the clinical research operations of the CCTS Clinical Research Center. The position is responsible for ensuring a safe and welcoming reception for participants engaging in clinical research supported by the Clinical Research Center. This includes overseeing all reception area activities, responding to participant inquires, completing participant check-in and registration processes, as well as the participant check-out process.

Duties & Responsibilities

Oversees all aspects the Clinical Research Center reception area to ensure smooth clinical activity flow; evaluates clerical procedures in the patient unit to identify the need for rescheduling routine activities to prevent peak workload periods. Registers and enters research participant registration into the computerized participant care system by established policies and procedures. Coordinates patients' appointment schedules (e.g., contacts patients to confirm appointments, set up return appointments). Initiates, retrieves and reviews participant research records (consent forms, previous appointment summaries) and other source documents within CCTS participant record system. Establishes and maintains effective procedures for obtaining and maintaining unit supplies and equipment; maintains an inventory of equipment and/or supplies; prepares reports as requested by superiors. Serves as a liaison between reception and other units (Integrative Physiology Lab, Investigational Drugs Service, Campus and Hospital Facilities Services, etc.). Under the guidance of Clinical Research Center Staff and Study PI, may provide participants with follow-up visit information including copies of informed consent documents, study materials and post-visit instructions. Perform other related duties and participate in special projects as assigned.

Qualifications:

Minimum Qualifications

High School diploma or equivalent.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation