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External Relations Specialist

Expired Job

Department Of Defense Arlington , VA 22201

Posted 2 months ago

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  • Duties

HelpDuties Summary

Under the direction of the Secretary of Defense and the Undersecretary of Defense for Policy (USD(P)), and pursuant to the 2015 National Defense Authorization Act (NDAA), the Defense Prisoner of War/Missing Personnel Office, the Joint POW/MIA Accounting Command, and the Life Sciences Equipment Laboratory were combined in January, 2015, into a single defense agency -- the Defense POW/MIA Accounting Agency (DPAA).

Learn more about this agency


Your typical work assignments may include the following:

  • Assists in resolving external communications-related issues, concerns, and assistance requests received from POW-MIA constituencies, American active duty service members, the U.S. Congress, the American public, special interest groups, and non-federal entities on DoD POW/MIA policy issues. Assists in ensuring that all such issues are adequately and effectively addressed by DoD and the military services.

  • Reviews, analyzes and interprets proposed POW/MIA policies and strategies as they relate to external agencies, both government and non-government.

  • Prepares and drafts written responses to requests for information on the POW/MIA issue from the general public, to include families of missing personnel, key stakeholders, the media, Congress, and concerned citizens.

  • Prepares, complies with, and maintains comprehensive administrative control of all inquiries, reports, documents, maps, files, papers, databases, records, audiovisual materials, artifacts, news releases, social media posts, fact sheets, communication plans and any other quantitative information deemed essential to the Outreach and Communications Directorate and its missions.

  • Prepares for opportunities and venues for policy and informational advocacy, directed at current service members, MIA families, the U.S. Congress, veterans, and the American public. Leverages innovative media and communications mechanisms, including social media platforms, for providing the DPAA story to external constituencies, as well as maintaining the traditional publication and communication channels.

  • Responsible for project administration activities. Ensures proper and timely coordination with Office of the Secretary of Defense public affairs staff, other DoD departments, Combatant Commands, agencies, and offices, to include the Joint Staff, the Military Departments; the Armed Forces DNA Identification Laboratory; Department of State, and Central Intelligence Agency. Researches and studies media coverage reports (includes social media trends) and journals.

  • Assists in tracking, establishing, and outreach to more than 13,000 family members located worldwide by traveling across the country to meet with families and brief them on POW/MIA accounting efforts.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status


Promotion Potential

  • Job family (Series)
    0301 Miscellaneous Administration And Program

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  • Requirements

HelpRequirements Conditions of Employment

  • U.S. Citizenship is required

  • Males must be registered or exempt from Selective Service,

  • Total salary varies depending on location of position

  • This position is subject to provisions of the WHS/OSD PPP Pilot Program

  • May be required to successfully complete a probationary/trial period

  • Must be determined suitable for federal employment

  • Required to participate in the direct deposit program

  • This position is subject to pre-employment and random drug testing


You may qualify at the GS-13 level, if you fulfill the following qualification requirement:

One year of specialized experience equivalent to the GS-12 grade level in the Federal service that demonstrates your ability as an adviser on external communications-related matters; resolving external communications-related issues, concerns, and assistance requests; Writing responses to requests for information or issues from the general public; developing and implementing a robust internal and external communications plan to ensure a coordinated and continuous flow of relevant information across all media types; or researching and studying media coverage reports (includes social media trends) and journals to stay abreast of developments to ensure outreach and communication.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

All qualifications, education, and time-in-grade requirements must be met by the closing date of this announcement and clearly documented in your resume.


Education cannot be substituted for experience.

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External Relations Specialist

Expired Job

Department Of Defense