External Relations Outreach Coordinator - Employer Broker Relations - Full Time - 8 Hour - Days

Job Description:

Works with the Director of External Affairs to develop and implement an outreach strategy which is aligned with John Muir Health priorities. Strengthen relationships to ensure access, visibility and overall awareness. Responsible for strategies and tactics to influence membership growth and retention. Provide knowledgeable, efficient, and excellent service in a courteous and professional manner and assist by responding to inquiries and identifying/resolving issues. This includes triaging/routing appropriately and using multiple systems to locate information and document interactions.

Education:

• Bachelor's degree (preferred) or a related healthcare field

Experience:

• Government relations experience preferred

• Experience with marketing including branding, event coordination and leadership and communications

Skills

• Excellent oral and written communication

• Maintains professional and personal integrity

• Capable of working as part of a team while being self-directed and working independently

• Exceptional writing and editing skills, clearly using appropriate grammar and terminology

• Strong organizational, planning and project management skills

• Agility and flexibility with demonstrated success in rapidly changing environments

• Ability to independently generate ideas/solutions to challenges or for continuous improvement

• High degree of organizational skills, ability to set priorities, complete tasks on time, manage high volume workload

• Willingness to travel throughout the East Bay

• Proficient in Microsoft office products

• Proficient in CRM (Sales Force preferable)

Work Shift:

Exempt Days (Mon-Fri) (United States of America)

Pay Range:

$29.97 - $44.96

Hourly

Offer amounts are based on demonstrated/relevant experience and/or licensure.

Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word 'exempt' on it.

Scheduled Weekly Hours:

40