External - GM Warehouse Supervisor 3Rd Shift - Greensboro

Harris Teeter, LLC Greensboro , NC 27395

Posted 2 months ago

Summary: Responsible for the day to day warehouse functions involving the supervision of workers and coordination of activities concerned with ordering, receiving, replenishing, inventorying, order selecting, and shipping materials, supplies, tools, equipment, and parts, in warehouse, or yard by performing the following duties.

Essential Duties and Responsibilities include the following:

  • Compares inventories to office records or computes figures from records such as sales orders, production records, or purchase invoices to obtain current inventory.

  • Verifies clerical computations against physical count of stock and adjusts errors in computation or count, or investigates and reports reasons for discrepancies.

  • Prepares reports such as inventory balance, and shortages.

  • Walk assigned departments frequently.

  • Communicate effectively with associates, vendors, and customers.

  • Advise associates on care and preservation of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems.

  • Ensure effective labor scheduling of all direct reports.

  • Review records for accuracy of information and compliance with established procedures, and to determine adequacy of stock levels.

  • Manage outside contractors and vendors.

  • Direct associates in order to maintain a high level of productivity

  • Using Inventory and Shipping Warehouse computer systems trace history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies.

  • Determine work procedures, prepares work schedules, and expedites workflow.

  • Operate assigned departments to achieve financial objectives.

  • Practice positive associate relations. Be sensitive to the needs and concerns of associates.

  • Interpret company policies to associates and enforces safety regulations.

  • Issue written and oral instructions

  • Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.

  • Studies and standardizes procedures to improve efficiency of subordinates.

  • Follow Company's attendance policy.

  • Follow Company's policies and procedures.

  • Other duties as may be assigned or required.

Competency: To perform the job successfully, an individual should demonstrate the following competencies:

  • Analytical
  • Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
  • Design
  • Generates creative solutions; Uses feedback to modify designs; Demonstrates attention to detail.
  • Problem Solving
  • Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Project Management
  • Communicates changes and progress; Completes projects on time and budget.
  • Technical Skills
  • Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
  • Customer Service
  • Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal

  • Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

  • Oral Communication
  • Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
  • Team Work
  • Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members.
  • Written Communication
  • Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.
  • Change Management
  • Develops workable implementation plans; Communicates changes effectively; Prepares and supports those affected by change.
  • Delegation
  • Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
  • Leadership
  • Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others; Gives appropriate recognition to others; Displays passion and optimism; Mobilizes others to fulfill the vision.
  • Managing People
  • Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Fosters quality focus in others; Improves processes, products and services; continually works to improve supervisory skills.
  • Quality Management
  • Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Visionary Leadership
  • Displays passion and optimism; Inspires respect and trust; mobilizes others to fulfill the vision.
  • Business Acumen
  • Understands business implications of decisions; Displays orientation to profitability; Aligns work with strategic goals.
  • Cost Consciousness
  • Works within approved budget; Contributes to profits and revenue; Conserves organizational resources.
  • Diversity
  • Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
  • Ethics
  • Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support

  • Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Supports affirmative action and respects diversity.

  • Strategic Thinking
  • Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Adapts strategy to changing conditions. Adaptability

  • Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.

  • Attendance/Punctuality
  • Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  • Dependability
  • Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative

  • Asks for and offers help when needed.

  • Innovation
  • Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.
  • Judgment
  • Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions.
  • Motivation
  • Demonstrates persistence and overcomes obstacles.
  • Planning/Organizing
  • Prioritizes and plans work activities; Uses time efficiently; Organizes or schedules other people and their tasks.
  • Professionalism
  • Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Quality
  • Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance.
  • Quantity
  • Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Safety and Security

  • Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Five years of Distribution experience and two years in a leadership role is required.

Bachelor's degree (B. A.) from four-year college or an Associate's degree with two to four years related experience is preferred.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software; Payroll systems; Internet software; Human Resource systems; Order processing systems and Database software.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Certificates and Licenses:

Successful ability to pass Industrial Equipment Certification Testing

Supervisory Responsibilities:

Directly supervises Lead People and all associates in the department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

Work Environment:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is frequently exposed to extreme cold (non-weather) and extreme warmth (weather). The associate is occasionally exposed to wet or humid conditions (non-weather); work near moving mechanical parts; outdoor weather conditions and vibration.

The noise level in the work environment is usually moderate to loud. Work flexible schedule. Respond to calls 24 hours a day/seven days a week in emergencies. Minimum of 18 years of age.

Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate must occasionally lift and/or move up to 80 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this job, the associate is frequently required to stand and walk. The associate is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell.


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External - GM Warehouse Supervisor 3Rd Shift - Greensboro

Harris Teeter, LLC