External Communications Manager

Neiman Marcus Dallas , TX 75201

Posted 3 months ago


For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders: to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com.

Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home dcor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele. In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City.

We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer. Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com. Every day each of our 15,000 NMG associates work towards the goal of enabling our customers to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.


Provide high-quality, high-impact communications support for Neiman Marcus Group corporate initiatives. This includes media relations, financial communications, issues and crisis management and social media. This role will help to positively educate and influence external stakeholders as it relates to the company's strategy and transformation.

Responsible for assisting the Vice President, Corporate Communications in creating and executing the strategy, writing content, preparing reports, fielding media and other speaking opportunities.

Public Relations: Create and implement PR activities for NMG that improve its perception and reputation. Develop and create content for press releases, social media, speaking engagements and media outreach.

Social Media: Help develop a social media strategy for NMG's CEO and others on the executive team. Create content for blogs, LinkedIn, Facebook and other social channels.

PR tools: Create and maintain various documents and tools to assist in carrying out effective public relations, including corporate fact sheets, media lists, intranet site, measurement and reporting, among other duties.

General Communications: Keep the corporate narrative fresh and updated.

Leverage that in working with internal and external stakeholders. Review and edit content of communication materials to ensure content meets established communication standards and guidelines before publication. Ensures approvals are coordinated appropriately to meet deadlines.


  • Bachelor's degree in communications, journalism, public relations or a related discipline.

  • Minimum of 3-6 years of related experience in corporate communications or public relations.

  • Excellent communicator with strong writing, editing and presenting skills.

  • Demonstrated success in media relations, and track record of relationship building with journalists.

  • Knowledge and prior use of PR and social tools.

  • Ability to influence outcomes.

  • Executive presence required.

  • Experience in writing corporate blogs and other social media communications; expertise in LinkedIn.

  • To perform this job successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or ability required.

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External Communications Manager

Neiman Marcus