Cisco Meraki is searching for an International Specialist to join our Operations team in San Francisco! As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team?
You look forward to working cross-functionally with various teams and partners, and you thrive on providing superb customer service. You are open to change, excited to tackle challenging situations, and are eager to get things done (and done well). You are passionate about learning the behind-the-scene operations of a company - how things work, why they are the way they are and what we can do to make things better. Most importantly, you have a contagiously optimistic attitude.
Understand and communicate international shipping complexities on a per country basis
Troubleshoot export compliance holds, customer routing, and international shipping exceptions
Coordinate with couriers and forwarders for compliance with Meraki's international shipping procedures
Provide international shipping mentorship to customers and sales representatives
Assist in compiling and maintaining country profiles to ship product globally
Other duties as assigned
2-3 years of experience managing high-volume exports and import/export compliance
BA/BS required with a degree in International Relations, International Business, Operations Management, or International Studies preferred
Impeccable organizational, analytical, and communications skills combined with a solutions-oriented mindset
Advanced Excel skills required and preferred experience using a CRM and ERP system
Cisco is an Affirmative Action and Equal Opportunity Employer and all people will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco Systems, Inc.