Phoenix International Freight Services, Inc. Itasca , IL 60143
Posted 3 weeks ago
Job Description
We are looking for a team-minded Export Operations Specialist that is passionate about logistics to join our North America team! We are looking for qualified freight operation professionals with a background in freight forwarding that will work out of our Itasca, IL office in the greater Chicagoland area. The Export Operations Specialist is responsible for managing day-to-day operations, communications and processes related to air and ocean shipments.
About Us
Phoenix International is a privately-owned global logistics company with U.S. locations in the greater Chicago, Los Angeles, and Newark areas. Our company focuses on providing quality freight forwarding as well as providing services in international freight, freight procurement, global supply chain planning, contract logistics and solution design, and cross border eCommerce. We are guided by our core values of experience, innovation, trust, and passion. We believe that these values, and a belief in a collaborative employee/customer experience, are what makes us unique.
Why Work with Us?
Excellent opportunities for career growth
Industry competitive earnings
Benefits (Health, Vision, Dental, EAP, Disability, Life)
401k available after 90 days + generous employer match
Positive support-focused culture, collaborative work environment, strong core values that guide our mission
Direct access to leadership
A strong company culture that embraces work/life balance
Responsibilities and Duties
Open operation files for export shipments
Perform export clearance
Monitor and manage all air and ocean export shipments until completion
Keep customers appraised to the export details of transactions
Communicate with carriers, origin and or destination locations regarding shipment status, special handling, and delivery processes
Ensure accurate customer billing
Communicate to resolve day-to-day issues between overseas, local partners and service providers
Ensure accuracy and completeness of export documentation
Review and verify documentation and obtain any missing documentation from the customer
Assists with ensuring that payable and receivable documents are completed accurately and forwarded within time constraints
Trace shipments through transit points up to departure / confirmed on board and advise customers as needed
Review standard operating procedures to ensure compliance with government regulations
Ensures that highest level of data quality and integrity by processing shipment accurately
Report anomalies in operations and new customer requirements to management for decisions on additional service requirements
Other duties as assigned by management
Qualifications
2-3 years of proven industry experience
Bachelor's degree in Business Administration or equivalent combination of education and work experience preferred
Organized and detail oriented
Excellent communication skills
Experience in both air and ocean export preferred
Preferred Qualifications
Experience with CargoWise system software strongly preferred
Experience with Microsoft Office 365 tools
IATA DG and IMDG certified
What Makes Us Different?
We don't want to be the biggest. We want to be the best! We believe that providing a stable work environment for our employees and focusing on our clients and employees equally creates the perfect recipe for success.
Phoenix International Freight Services, Inc. is an Equal Opportunity Employer m/f/d/v/so
#export#
#freight forwarding#
Phoenix International Freight Services, Inc.