TransPerfect Is More Than Just a Job
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 90+ offices has its own individual identity, and each also has its own unique rewards.
Independent Contract Interpreters are responsible for providing consecutive interpretation services over-the-phone from an at-home office. They must have training and experience necessary to provide accurate and complete interpretation, be able to pass an interpretation assessment test and conduct themselves according to the ethical and professional guidelines and best practices as outlined both by TransPerfect and the larger profession. Successful Independent Contractor Interpreters will be expected to provide excellent customer service, communicate all information and ideas clearly and accurately, and respond to any feedback provided from monitoring.
Provide the highest level of customer service during interpreting sessions
Meet interpreter quality standards set by TransPerfect Connect's TTQ department
Continuously expand vocabulary and knowledge of subject matter required for various clients
Receive and respond to feedback based on remote monitoring sessions
Complete all required compliance training and keep all assignment-related information strictly confidential
Provide accurate and complete interpretation; never paraphrasing
Interpret without ever counseling, advising or interjecting personal opinions
Maintain all professional and ethical standards as outlined by TransPerfect and the larger profession
Professional Proficiency in over-the-phone consecutive interpretation required
A minimum of 6 months of previous interpretation experience required for languages of greater diffusion and preferred for languages of lesser diffusion
A high school diploma, GED or equivalent
A four-year college degree preferred
The ability to pass a language assessment for languages of greater diffusion and an all English assessment of relevant terminology and code-switching ability for languages of lesser diffusion
Recognized certification in language interpretation (healthcare, legal or community) preferred
Documented training in interpretation required for languages of greater diffusion and preferred for languages of lesser diffusion
Documented completion of a language proficiency interview/assessment preferred for languages of lesser diffusion
Ability to communicate effectively across cultures
Ability to use multiple software and phone systems simultaneously required
Ability to sit and interpret over-the-phone for extended periods required
Ability to concentrate and take effective notes in a fast-paced work environment required
TransPerfect Connect is the world's leading provider of device-independent remote interpreting services, including video interpretation and over the phone interpretation (OPI). Transperfect Connect is a division of TransPerfect, the world's largest privately held provider of language services and technology-enabled translation solutions to support global business. Founded in 1992, TransPerfect has over 3,500 employees and maintains offices in over 90 cities worldwide.
TransPerfect is an equal opportunity employer.