Experienced Veterinary Receptionist

Company Description

Plantation Park Animal Hospital is a full-service hospital with innovative and progressive treatment options, including digital X-ray, low level therapy laser, full in-house CBC, and chemistry, chemotherapy, chiropractic, surgical suite and specialize in canine reproduction. Our hospital is open Mondays - Fridays, 8am-6pm, with 2 late nights a week. Mondays and Thursdays are open until 8pm, to help clients with after work urgent vet appointments. We encourage a great balance of work and family by not being open on the weekends. We have great support staff, including several tenured registered veterinary technicians, 30-minute appointments, dedicated lunches, and a positive working environment and culture.

• No On-Call or After-Hours Emergencies

• No Saturday or Sunday hours

• Competitive Salary

• Creative Schedule Available

• Great Benefits, Incentives & More!

Our practice is located in Clayton, NC, a city which is projected to be one of the fastest-growing cities over the next ten years, and in fact is considered the #1 place to live in NC! Located close to Raleigh, living in Clayton will provide you with a small suburban feel while having easy access to the hustle and bustle of city life. Not only is our town growing quickly, but it is one of the safest communities to raise a family in the state! Only a 40-minute drive from the Raleigh-Durham International Airport (RDU) means simple and painless traveling. Not to mention, Clayton is within an hour's drive to Chapel Hill and Durham, North Carolina which are other big cities in the area. You'll find plenty of dining and entertainment options along with a cool downtown district, newly renovated buildings, museums, and cultural festivals.

Whether you love soaking up the sun at the beach or hiking in the mountains, living here means that you will get the best of both worlds. Our city is only a two-hour drive to Wilmington, NC, and a three-and-a-half-hour drive to The Outer Banks and only a four-hour drive to Asheville, NC to visit the Great Smokey Mountains and the Blue Ridge Mountains. For families with school-aged children or for students seeking higher education opportunities, living here will mean only the best in education and learning. We're known for our above-average public schools in Johnston County and access to some of the best top-rated colleges and universities in the state of North Carolina. If you're a "foodie", Clayton is also known serving up all of the most iconic foods found in North Carolina, and the craft beer scene is a popular favorite of locals as well! We take pride in our active lifestyle and community, and there is an abundance of outdoor activities and parks to enjoy

To learn more about us click here.

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We're looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience Required

• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator

• Highly organized and possess computer skills

• Self-starter with the desire to continue to advance your knowledge and skillset.

• Familiar with Avimark software

SPECIAL WORKING CONDITIONS

• Ability to sit or stand and work at a computer for long periods of time.
• Ability to be confident around animals (i.e., dogs, cats, birds, reptiles, etc. Candidate to confirm species treated with practice leadership for additional clarity.)
• Client needs and work volume may occasionally require more than 40 hours per week to complete essential duties of this job. This position may require special working hours, including working weekends, evenings and/or holidays.+ Must have mental capacity and processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.+ The noise level in the work environment is moderately high. Ear plugs will be available upon request.+ Job requires sufficient ambulatory skills in order to perform required duties while working.
• Ability to sit, stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.+ Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate other equipment as required.+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.+ Hospital teammates are routinely exposed to a variety of animals that may bite, kick or scratch, and on occasion, may be exposed to anesthesia, radiation, biological or zoonotic hazards and/or medication/controlled substances.

Additional Information

We offer our staff:

• Comprehensive Benefits ( liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)

• Employee Assistance Program

• Paid Vacation and Sick Time for ALL Employees

• Paid Bereavement Program

• Paid Parental Leave Program

• Competitive Compensation

• Continuing Education Allowance (applies to licensed/registered/certified roles)

• Tuition Assistance Program

• Access to a CVA/CVT/CVPM Partnership through Penn Foster

• Career Development Opportunities

• Referral Bonus Program for most positions!

• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, etc)

• *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

• Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Company Policy & Federal & State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin