Position SummaryMinnesota Oncology has an exciting opportunity for a Experienced Healthcare Scheduler-Call Center Based in St Paul, MN, but may float to additional sites
based off clinic coverage needs Minnesota Oncology offers its employees an exciting, fast-paced, and challenging work environment. We are currently looking for an individual with passion for the healthcare field and someone that can commit to personal accountability and integrity. An ideal candidate will also have excellent oral and written communication skills with an ability to collaborate and work in a team based environment.
Floats to the Edina, Burnsville, Chaska and the Waconia Clinic Locations based on Clinic Needs.
Essential Duties and Responsibilities:
Scheduling for both internal and external appointments for patients by phone
Documenting and Communicating all details of each appointment with the patient
Serve as a liaison between patients and medical staff
Manage the scheduling queues
Answer incoming scheduling calls
May float to different locations to assist with staffing needs
Other duties as requested and assigned
Ability to Multi-task
Can Successfully Prioritize Tasks
Strong Organizational Skills
Ability to work Independently and Collaboratively
Strong Customer Service Skills
Military Veterans encouraged to apply, on-site training provided
High School Diploma or Equivalent is Required
Basic Computer Skills
Previous call center experience desired
Use of electronic medical record systems and electronic scheduling systems is desired
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
","title":"Experienced Healthcare Scheduler-Call Center
US Oncology, Inc.