Experienced Automotive Product Knowledge Specialist - Jim Tidwell Ford

Overview

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Overview

CONSIDER A CAREER WITH US! WE ARE GROWING!

Jim Tidwell Ford is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add qualified EXPERIENCED AUTOMOTIVE PRODUCT KNOWLEDGE SPECIALIST to our team. Group 1 is a Fortune 300 company that offers a team environment, great benefits and ongoing training and support for its associates. If you've got the horsepower to join a fast paced environment and hit our high standards - apply today!

We offer...

• We offer a Newly Renovated facility,

• A Great Working Environment

• Comprehensive Training & Advancement Opportunities

• Medical, Dental & Vision Insurance

• Life & Disability Insurance

• 401(k) with Company Match

• Employee Vehicle Purchase Program

• Employee Stock Purchase Plan

Responsibilities

• Employee is required to exhibit the company's core values at all times; Integrity, Transparency, Professionalism, Teamwork and Respect!

• Provides comprehensive product information throughout the sales process including product presentation, test drive, delivery/handover and product customer service after the purchase.

• Provides extensive and customer oriented product experience and explains complex product features based on customers' actual needs.

• Supports the client advisor on product related tasks and activities.

• Fully explains vehicle features, application and benefits.

• Maintains constant communication with designated sales personnel at the dealership on vehicle delivery and any schedule changes.

• Arrived to scheduled appointments in a timely manner and maintains communication with clients regarding any changes to scheduled time.

• Acquires and maintains total product knowledge on all vehicles and understands competitors vehicle features, benefits and perhaps shortcomings.

• Keeps abreast of new products, features, accessories, etc., and their benefits to clients

• Achieves client satisfaction objectives as assigned by management and follows up with new owners to ensure delivery satisfaction.

• Maintains high ethical standards in all actions and maintains a professional appearance at all times.

• Demonstrates passion about brand and products.

• Confident in using new media (tablets, social media, etc).

• Assist in other areas of the Sales department and performs other administrative duties, as assigned.

Qualifications

• Automotive Experience Required

• Confidence in your ability to be successful.

• Outstanding communication skills both verbal and written.

• Professional appearance and outstanding work ethic.

• Great attitude with a high-energy personality.

• Superior customer service skills.

• A desire to work in a commission, performance-based, environment.

• Self-starter and self-motivated.

• Ability to work well in a process-driven environment.

• All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

Group 1 Automotive is an Equal Employment Opportunity employer.

#LI-JP1

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