Jpmorgan Chase & Co. Jersey City , NJ 07097
Posted 3 weeks ago
JobID: 210552400
Category: User Experience Design
JobSchedule: Full time
Posted Date: 2024-09-30T13:45:56+00:00
JobShift:
Base Pay/Salary: Brooklyn,NY $104,500.00-$155,000.00; Jersey City,NJ $104,500.00-$155,000.00; New York,NY $104,500.00-$155,000.00
Are you passionate about uncovering deep insights that drive exceptional user experiences? Do you thrive in a dynamic, collaborative environment where innovation and inclusivity are at the forefront? If so, we invite you to join our team at JPMC, where we are dedicated to transforming the financial services industry through cutting-edge research and technology.
As an Experience Research Senior Associate in Commerce Payments, you will play a pivotal role in shaping user experiences across our products and services. Leveraging advanced research methods and both quantitative and qualitative techniques, you will identify customer needs and translate them into actionable insights and recommendations. Your work will directly impact the design, architecture, and functionality of our offerings, collaborating with cross-functional teams to determine the best research methods for key design questions.
Within Commerce Payments, you will deliver insights to inspire the next generation of digital wallet and payment products, creating frictionless and transparent experiences for customers. Additionally, you will guide the organization in conducting effective research and maximizing findings, partnering closely with Design, Product Management, and Engineering to inform prioritization and decisions.
Our team is cross-disciplinary - we love to create delightful experiences and solve real user problems. Authenticity, inclusion, growth, and a passion for all things product design are at the core of our team culture and values. The team is expanding, and we are looking for a new team member to grow with us.
Job responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
Jpmorgan Chase & Co.