Experience Designer

UX Specialist

The Experience Designer plays a critical role in bringing our experiences into existence. Reporting into the Journey People Leader, you will be a part of a team that will design and build the next, best-in-class consumer grade experiences. You'll test your excellent interaction designs with real-world end users to learn and iterate better. You will create and champion an experience that is highly engaging and usable, while delivering pixel-perfect detailed designs with your team. By innovating on one of the world's biggest stages, you will have the chance to shape the future of retirement. If you are motivated by complex, purposeful, and engaging challenges, then we invite you to join us on our mission!

Key Responsibilities and Duties

• Work with small teams including product owners, software engineers, data science, research, content strategy and other product designers to architect, design, build, and test capabilities in the spirit of continuously improving our user experiences.

• Work collaboratively with others to design and build together, approaching the work with an entrepreneurial mindset that sees opportunity to drive improvement.

• Design with a passion for identifying a problem and take a hands-on approach towards collaboratively solving it.

• Design user-centered experiences by utilizing best practices that include conceptual diagrams and sketches, wireframes, visual mockups, and animated flows to communicate your ideas.

• Make data-informed decisions, utilizing market analysis, user feedback, user psychology, and usability findings to iteratively evolve your designs.

• Be a part of a culture that encourages continuous learning, self-awareness, curiosity to learn and seek feedback from others to continuously grow and places an emphasis on improvement over comfort.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 3+ Years Required; 5+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level

7IC

Intro

Our team is designing the future of retirement to improve the lives of millions of Americans. TIAA's Design office's mission is to build a design-led culture, while strengthening our design capabilities, to create an end-to-end experience vision that unlocks innovation. We bring dignity and access through design excellence to inspire and empower clients to pursue retirement security with TIAA.

Preferred Experience & Qualifications

• 5+ years of UX design experience

• Strong and demonstrated background in: enterprise experience design; consumer product design; mobile platform design in an agile delivery model

• Strong and demonstrated proficiency in: Figma, InVision, and Miro

• Demonstrated experience designing and contributing to a design system across an enterprise with an openness to partner and collaborate

• Adopts a self-starter mindset who is well organized, eager to be innovative, and possesses a strong 'test and learn' mentality

Note: Candidates may be asked to provide work content to be considered in the selection process.

#LI-KG1

Related Skills

Accountability, Adaptability, Collaboration, Communication, Consultative Communication, Continuous Improvement Mindset, Creative Thinking, Critical Thinking, Innovation, Prototyping, Relationship Management, Test & Learn Mentality, User Experience Design

Anticipated Posting End Date:

2024-05-14

Base Pay Range: $88,400/yr. - $123,000/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

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