Expeditor

OVERVIEW OF POSITION:

Packages and prepares menu items; present orders to guests

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Follows company food handling and safety procedures.

• Stocks, rotates and organizes food products and paper goods at front service assembly area.

• Prepares proper tray presentation of dine in orders; properly packages takes out orders.

• Assembles orders by reading tickets, calling out order to cook and adding sides or any other accompaniments.

• Communicates with food prep persons in order to ensure that food items are restocked before they are completely used.

• Presents orders to guest; repeats the order; thanks guest and makes parting statement.

• Cleans and sanitizes entire work area including equipment, tools and storage containers.

• Utilizes total guest satisfaction and pleasantly/quickly corrects mistakes and answers guest questions.

• Assists in training new expeditors.

• Periodically preforms additional duties as assigned by direct supervisor.

EDUCATION and/or EXPERIENCE:

• Must be able to communicate with guests.

• Must write/read/speak English.

• Must be able to observe and ensure product is prepared and presented to company standards.

• Must successfully complete CBC training.