Employment with Suburban Inns is more than just a job..
Earned Time Off for ALL Team Members
Insurance (health, vision, dental, life) for full time Team Members
Paid FMLA for those who qualify
Flexible hours (dependent on position)
Employee incentive programs
Responsible for preparing all food items, while following local health department standards, Suburban Inns' Core Values, and Suburban Inns/Big E's standards, as well as going above and beyond to ensure that guests are 100% satisfied.
Report to work in uniform presented professionally, neat, and clean
Greet all guests in a friendly, positive manner.
Ask questions of guests and make personal connections to make them feel they are welcome and valued
Anticipate and meet the needs and expectations of our guests, then go one step further
Expedite all required items according to standardized recipes
Set up service units with needed items
Serve items in accordance with established portions and presentation standards
Notify the Kitchen Manager or Manager on Duty of expected shortages
Ensure that assigned work areas and equipment are clean and sanitary
Assist in maintaining security and safety in the kitchen
Set up, maintain, and break down Expo station
Requisition items needed to produce menu items
Adhere to local health and safety regulations
Maintain any logs required by the health department
Effectively Communicate with FOH and BOH employees.
Cover, date, and neatly store all leftover products that are reusable
Maintain the highest sanitary standards
Follow all Suburban Inns policies
Exhibit regular and recurrent attendance records
Other duties as requested by management
Minimum Knowledge:Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, record keeping, or word processing. Strong verbal communication and organization skills required.
Formal Education and Job-Related Experience: High School Diploma or Equivalent. Minimum 1-year full-service restaurant experience.
License, Registration, and/or Certification Required: ServSafe Certification preferred
External and Internal Personal Contact:
Communications: Daily- Verbal &Written, Participation in meetings as needed
Teamwork and Collaboration: This job is part of a formal work team within the department
Working Conditions and Physical Effort:
Stress Load: Regular exposure to stresses
Workload Fluctuation: The workload required to perform this job requires ability to adapt to change
Manual Skills:Most portions (80 - 90%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity (i.e. assembling orders, garnishing dishes, carrying trays, some knife work)
Physical Effort: Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day
Physical Environment: Significant portions (more than 50%) of daily assignments involve exposure to dirt, odors, noise, or temperature / weather extremes. Working surfaces may be un-level, slippery, or unstable
Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs
Occupational Risks: Significant portions (more than 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials
Ergonomics Risks: Significant portions (more than 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures
Safety: Responsible for adhering to all safety policies and procedures of Suburban Inns
Required Travel: Position does not require travel to other Suburban Inns properties or client locations. Work is completed on the property
Uniform and Appearance Guidelines:
Uniform: Uniform shirt and hat will be provided. Suburban Inns approved black slacks or Dockers (no yoga-style) and black, close-toed, non-slip shoes are the responsibility of the Team Member.
Appearance: All facial piercings must be approved by management. Gauges in ears are not allowed on anyone who's primary job function is interacting with guests. Hair must be of a natural color, and kept well-groomed. All tattoos that are not covered by a work uniform must be approved in writing by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Big E's Operations has the authority to veto any decision made by the position's supervisor.