Job Description: ExpeditorSUMMARY OF POSITION:
Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and a quality work environment as directed by General Manager or Manager on Duty. Job usually performed during high volume times as assistant to Servers.
POSITION ACTIVITIES AND TASKS:
Reports to work well-groomed, in clean and proper uniform and practices good personal hygiene.
Greets guests in a courteous and respectable way.
Serves high quality food and checks all orders to ensure they are complete, prepared as ordered, portioned correctly and attractive in appearance.
Maintains cleanliness of his/her stations and pantry.
Performs side work during shift downtime including but not limited to rolling silverware, restocking condiment holders, cleaning work areas, etc.
Executes the service cycle and team responsibilities at all times.
Communicates with managers and co-workers regarding product/service deficiencies, equipment, safety problems, etc.
Job Requirements ExpeditorPHYSICAL REQUIREMENTS:
Must have high level of mobility/flexibility.
Must be able to work under heavy stress/pressure during peak times.
Must be able to communicate clearly with guests.
Must lift and carry serving trays weighing up to 20 pounds for distances up to 30 feet.
Requires repeated and continual reaching, bending, pushing and pulling.
Exposure to heat, steam, smoke, cold and odors.
Requires continual standing and walking.
KNOWLEDGE AND SKILL REQUIRED: