JOB TITLE: Executive Thought Leadership Researcher, Salesforce Office of Innovation
LOCATION(S): San Francisco, CA, Chicago, IL preferred, but remote possible
Are you fascinated by human behavior and curious about how culture, context, business, and technology connect? Can you confidently develop and communicate meaningful research insights relevant to C-level executives and demonstrate why design research is a differentiator? Then we'd love to hear from you!
The Executive Thought Leadership team within the Office of Innovation develops groundbreaking content and experiences that help CEOs transform their organizations, become better leaders, and invent the future. Our content is designed to drive a conversation with executives that maximizes engagement, inspires new thinking, and creates impact.
A key part of our team, design researchers scope, plan, execute, and analyze all aspects of research programs across a range of industries and topic areas. In this role, you'll work with designers, technologists, and Salesforce executives to uncover the inspiration and insights that drive successful collaborations.
YOUR IMPACT (RESPONSIBILITIES):
Gather, prioritize and shape key questions from designers, business strategists, sales executives, solution engineers, business analysts, and senior executives into research objectives
Plan and conduct practical and impactful research that varies in approach, scope, and timeframe
Analyze and synthesize research findings into shareable insights
Creatively convey those insights in the most engaging manner
Lead multi-disciplinary Salesforce teams through synthesis and design workshops
Confidently communicate a provocative point of view suitable for CEOs, CIOs, CMOs and CXOs, both written and verbally
Manage and coordinate 3rd party research when applicable
Minimum of 5-7 years of relevant work experience and academic studies in a relevant field (anthropology, cultural studies, psychology, design)
Strong foundation in qualitative methods and contextual inquiry
Sound ability to scope, plan, execute, analyze qualitative research
Willingness to experiment with research methods
Exceptional storytelling skills including the ability to communicate clearly and persuasively across different audiences and varying levels of the organization
Willingness to learn and utilize new research tools and databases (constructing queries, analysis, and synthesis)
Some experience conducting and analyzing quantitative research
Ability to adapt and thrive in a fast-moving, constantly changing work environment and work across multiple teams
Ability and willingness to travel 25% of the time
Experience conducting qualitative research in a B2B setting
Experience with enterprise software solutions
Delighted by digital technology
Experience with video editing and storytelling
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.