Loews Hotels Arlington , TX 76004
Posted 2 weeks ago
Live! By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers' ballpark and Dallas Cowboys' Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows that offer sweeping views of the Arlington Entertainment District.
Job Specific
Maintains Steward Department staffing levels so as to provide for optimal performance and delivery of superior service
Ensures maintenance of all food and beverage areas and equipment to the highest level of sanitation and quality
Develops/approves departmental budgets, forecasts and schedules
Responsible for smooth, efficient, cost effective operation of steward operations to include labor management, supervision of all aspects of work performed, inventory control, product selection
Communicates daily with Chef, Area Sous Chef , Banquet Chef and Outlet and Banquet Managers to obtain/provide information regarding current status of daily activities/functions and upcoming events
Establishes par levels for, and maintains control over food and beverage china, glass, silver, cookware and service equipment inventories so as to support forecasted activities without experiencing shortages or excessive inventory situations
Approves department storeroom/purchase requisitions, ensures that operational cost are kept within forecasted budgetary guidelines
Reviews/maintains daily payroll report/records, maintaining labor cost within established budgetary limits
Establishes and ensures adherence to departmental and Loews Hotels guidelines, policies and procedures
Interviews, selects, trains, appraises, coaches, counsels and disciplines personnel according to Loews Hotels standards
Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy
Evaluates individual employee performance, determines areas in need of improvement, or requirements for advancement, establishes goals, objectives and training needs required to achieve same
Attends required hotel meetings to keep abreast of in-house activities/promotions and events; maintain communications with other departments throughout the hotel
Conducts departmental meetings as required to communicate effectively with all stewarding personnel to ensure that they are kept current with pertinent hotel information and activities
Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance
Other duties as assigned
General
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow employees
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards
Qualifications
Associates or higher degree in Food Service Management, Hospitality or equivalent
Five to seven years Steward/Kitchen Management experience in large, multi outlet, convention Hotel
Thorough knowledge of food and beverage planning and production procedures
Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency, while ensuring adherence to established guest service and governmentally mandated criteria
Effective management, leadership, organizational and communication skills
Ability to work flexible schedule to include weekends and holidays
Hilton Worldwide
Posted 3 days ago
VIEW JOBSLoews Hotels