Executive Secretary - Exempt

The Position

Bargaining Unit: Management - Mgmt. Classes, Classified & Exempt

The Public Works Department provides projects, programs, and service to the public and is a customer service organization that supports County Departments in fulfilling their public service missions. The position is part of the Administrative Services Division which includes the executive management team, personnel/payroll, receptions, contracts, records, public information, training, and the energy program.

The position supports the Public Works Director and executive management team. The incumbent will be the liaison with Board of Supervisors' Offices, County Department Heads, staff, and the public.

We are looking for someone who is:

• Customer service oriented. You will work with Public Works staff, County staff, and the public. Customer service skills and responsiveness are a priority for this position

• Detail oriented. You will be responsible for providing accurate information, both written and verbal

• System experienced. Expertise in Microsoft Office Suite

• Analytical. Summarize information and develop recommendations

• Flexible. Priorities may change quickly

• Organized. Balance multiple assignments and deadlines

What you will typically be responsible for:

• Coordinate and schedule various meetings, agendas, and take minutes

• Provide lead direction and training on the department's customer service tracking system

• Receive and respond to concerns from the public and County departments

• Disseminate communication department-wide

• Handle sensitive and confidential information

• De-escalation of difficult situations

• Draft correspondence and take meeting minutes

• Receive, track, and respond to requests for service

A few reasons you might love this job:

• Variety of work that directly impacts our customers

• Gain knowledge of the Public Works Department and other County Departments

• Opportunities for training and to learn new skills

• Part of a team of dedicated professionals

A few challenges you might face in this job:

• Fast paced work environment with shifting priorities

• Interactions with customers who are frustrated or upset

To read the complete job description, please visit the website, www.cccounty.us/hr

This classification is EXEMPT from the merit system and is not subject to the guidelines set forth in the Personnel Management Regulations.

Minimum Qualifications

Education: Possession of a high school diploma, G.E.D. equivalency, or a high school proficiency certificate.

Experience: Three (3) years of full-time (or the equivalent of full-time) increasingly responsible secretarial or clerical experience.

Desirable Qualifications:

• Experience acting as a liaison with executives and/or Board of Supervisors' Offices

• Handling confidential information and understanding what to disseminate

• Providing training on various software programs

• Experience in Microsoft Office Suite

Selection Process

• Application Filing: All applicants must apply online at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date.

• Application Evaluation: All completed applications received by the final filing date will be reviewed. Each candidate will be evaluated on the relevant education, training and/or experience as presented on the application.

• Interview: Following a review of the applications, a select group of the most qualified candidates will be invited to an interview.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment specific questions, please contact Chris Miller at chris.miller@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs' applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.