Carestream Mumbai , IN 46615
Posted 1 week ago
Position Summary:
Ability to place orders in the SAP system
Strong problem-solving skills and ability to follow-up on issues
Expertise in working with SAP and other related tools
Collaboration with other departments within the company
Position Responsibilities:
Placing orders in the SAP system
Identifying and resolving issues related to orders
Utilizing SAP and other system tools to manage orders
Collaborating with other departments within the company to ensure timely and accurate order fulfillment
Communicating effectively with customers to understand their needs and provide accurate information
Following up on orders and providing tracking and status updates
Adhering to company policies and objectives
Self-motivated and able to take ownership of responsibilities.
Required Skills & Education:
Bachelor's Degree
Strong proficiency in English, both oral and written
2 years experience in Order fulfillment / Order to Cash process
International voice calling
Strong customer service orientation
Attention to detail and ability to multitask
Strong communication skills, both verbal and written
Team player with a positive attitude
Ability to handle technical product orders
Strong problem-solving and critical thinking skills
Able to work in a fast-paced and high-stress environment
Sense of urgency and ability to prioritize tasks effectively
Schedule
On Call Monday through Friday
9hrs.Shift window 5:30pm
5:30 am IST
Desired Skills:
Work Environment:
Physical Requirements:
Carestream