Executive Office Specialist

Bookmark this Posting Print Preview | Apply for this Job

Please see Special Instructions for more details.

Central Michigan University is dedicated to fostering a broadly diverse and inclusive campus that respects all social identities, experiences, and perspectives. In an effort to further this initiative, we are especially interested in candidates who will advance and promote an inclusive and supportive environment for every member of our university community.

You must submit an on-line application in order to be considered as an applicant for this position.

Cover letters may be addressed to the Hiring Committee.

Position Information

Position Information

Posting Number S-3365 Position Number 64610 Type of Recruitment External Position Title EXECUTIVE OFFICE SPECIALIST Position Summary

Duties performed are of a complex and varied clerical/technical nature, usually supporting a major function, department, or unit of the University. This is the most senior level clerical job handling substantial clerical/administrative details and duties. It incorporates elements of other levels with a majority of effort associated with more complex clerical technical support services or programs. The level of independence at this level has a high degree of autonomy/responsibility for complex duties that may be broad and varied or narrow but focused.

Required Qualifications

High school diploma or GED.

Four years of qualifying experience or a combination of education and experience that equates to four years.

Experience with Microsoft Word.

Customer service experience.

Spreadsheet and/or database experience.

Organizational skills with strong attention to detail.

Demonstrated positive interpersonal skills.

Effective verbal and written communication skills.

Ability to project a positive attitude.

Ability to manage multiple projects and meet deadlines with accurate results.

Ability to compose, proofread and edit correspondence.

Ability to perform the essential functions of the position with or without reasonable accommodation.

Preferred Qualifications

Knowledge of specific software and/or mainframe/systems skills may be desired by the hiring department (i.e. Excel, Access, SAP).

Duties & Responsibilities

Assists in the completion of the month-end budget reconciliation process.

Generates and reviews monthly budgetary reports as required.

Records general ledger entries for account changes and monthly reconciliations.

Manages the general ledger and devotes time to risk management and process improvement.

Compiles and analyzes financial results and reports on discrepancies.

Assists in the completion of the month-end budget reconciliation process.

Proactively identifies data set-up and maintenance issues that are detrimental to providing outstanding customer service to customers.

Analyzes existing processes to understand workflow and data interactions.

Documents, trains, and implements process improvements/new processes with student employees along with our Assistant Directors.

Collects, sorts, and prepares data/information including creating events in CRM (Slate) to enter student data from events hosted by Admissions staff.

Retrieves and responds to swag and counselor requests to ensure materials are shipped efficiently. May assist with updating inventory to serve as backup for other office specialists.

Helps manage Timelink for student employees, temp employees, bi-weekly part-time, and semi-monthly staff. Records and maintains attendance on the Time Off calendar for students, bi-weekly and semi-monthly staff.

Answers phones and assists callers with questions that may be complex in nature requiring staying up to date on enrollment processes.

Provides backup coverage for the main admissions welcome desk, ensuring top customer service including directing walk-ins, helping with staff's calendar appointments, the appearance of the main lobby, etc.

Makes recommendations related to assigned duties, office procedures, or processes.

Ensures office functions run smoothly by making day-to-day decisions following guidelines set by Admissions.

Serves as backup for admissions main lobby front desk when needed.

Supervision Exercised

None.

Message to Applicants

Central Michigan University is dedicated to fostering a broadly diverse and inclusive campus that respects all social identities, experiences, and perspectives. In an effort to further this initiative, we are especially interested in candidates who will advance and promote an inclusive and supportive environment for every member of our university community.

You must submit an on-line application in order to be considered as an applicant for this position.

Cover letters may be addressed to the Hiring Committee.

Employee Group Office Professional Staff Pay Level 6 Pay Range $16.00 - 23.87 per hour; estimated starting range $16.00 - 19.00 Division Student Recruitment & Retention Department Undergraduate Recruitment

• Admissions Position Status Regular Position End Date Employment Status Full-Time FTE 1.0 Position Type 12 month Weekly Work Schedule Monday-Friday 8 a.m.- 5 p.m., a couple Saturday events a year Location Mount Pleasant, MI About the Department About CMU

Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.

We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master's, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.

CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.

Central is home to 17 men's and women's Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.

CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It's part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state's largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.

Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions

• Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more - are within easy reach of the city's central location in Michigan's Lower Peninsula.

CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.

CMU Leadership Standards

Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.

We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.

Please review the Leadership Standards before applying for this position.

EEO Statement

CMU, an AA/EO institution, strongly and actively strives to increase diversity and provide equal opportunity within its community. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex‐based stereotypes, sexual orientation, transgender status, veteran status, or weight (see https://www.cmich.edu/offices-departments/OCRIE).

If you wish to see "EEO is the Law" posters, please click here.

CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.

Inquiries about the application of Title IX can be made to CMU's Title IX Coordinator, the US Department of Education's Assistant Secretary, or both.

CMU's Title IX Coordinator can be reached at:

Phone: 989-774-3253

Office: 103 E. Preston St.

Bovee University Center, suite 306

Mount Pleasant, MI 48858

Email: titleix@cmich.edu

Posting Ends Open Until Filled Yes

Supplemental Questions

Required fields are indicated with an asterisk (*).

• How did you learn about this vacancy?

• CMU Website

• Chronicle of Higher Education

• HERC (Higher Education Recruitment Consortium)

• HigherEdJobs.com

• InsideHigherEd.com

• Michigan Works Talent Bank

• Newspaper

• Professional Journal/Website

• Other Source

• Are you currently an internal employee of CMU according to the university's definition?

• Yes

• No

• If yes, to which employee group do you belong? (If not applicable, select "Not Applicable").

• Not Applicable

• Dispatcher

• Medical Faculty

• Office Professional

• P&A, SO or Faculty

• Police

• Public Broadcasting

• Sergeant

• Service Maintenance

• Supervisory/Technical

• Do you have a high school diploma or GED?

• Yes

• No

• Do you have four years of qualifying experience or a combination of education and experience that equates to four years?

• Yes

• No

Optional & Required Documents

Required Documents

• Resume/Curriculum Vitae

• Cover Letter

Optional Documents

• Recommendation Letters