Mercy Medical Center - Baltimore, MD Timonium , MD 20733
Posted 1 week ago
Summary
With a long history of compassionate service to residents of central Maryland, Stella Maris is a recognized leader in skilled nursing care including outpatient rehabilitation and short-term rehabilitation. Our nursing home facility is located on our beautiful campus in Timonium, MD.
Executive Office Manager
Paid time off (PTO) & company paid holidays
Tuition reimbursement
403(B) retirement plan with generous company match and "Catch Up" provision
Competitive health, prescription, vision and dental benefits
Discounts on auto & home insurance and Verizon plans
Pet Wellness coverage, legal assistance and identity protection
Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
Perks at Work - savings on favorite brands, travel, tickets, dining and more!
Responsibilities
JOB SUMMARY: To provide organizational and general office support for the Administrative office with a high degree of independence, initiative, judgment and decisiveness. Over see administrative support staff to ensure fluidity of the office.
ESSENTIAL FUNCTIONS
Project & Process Management Support includes but may not be limited to:
Oversees complaint and compliance allegations that come into the Administrative office; initial intake, investigation and notifying appropriate parties and oversee resolution. Process to include follow-up to the complaintent and record keeping for Stella Maris. Participates in compliance calls and initiatives as needed.
Support the Administration office with matters involving risk including, but not limited to security concerns, quality issues, customer service investigations, etc.
Coordinates facility-wide construction and/refresh projects to include- recording keeping of the meetings; identifying communication channels, takes initiative to think thru processes and who/what is impacted; keeps Executive Director and SVP of Operations informed of status.
Personal liaision to Executive Director and SVP of Administration for project management; including but not limited to organizing the process and discemenination of communication to regulatory agencies , working with Mercy IT and communicating to key staff on status of project, etc.
Functions as the Administrative support for the ED and SVP of operations, schedules appointments, arranges conferences, meetings, travel and maintains calendar.
Designs, follows, and monitors systems and processes to organize data logically for retrieval and to assure follow-up (tickler) for assigned projects. Suggests improvements in existing processes and implements these improvements.
Requirements
Bachelor's Degree preferred
Associate's Degree required
Notary Public preferred
Mercy Medical Center - Baltimore, MD