Executive Housekeeper

Job Description

HGV Now Offers Day One Team Member Benefits and Daily Pay!*

Currently seeking team members who are passionate about building lasting vacation memories for owners/guest visiting our resort properties!

If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you. We have a fun, encouraging culture with top notch training and benefits.

As an Executive Housekeeper you will be responsible for driving company success through performing the following tasks to the highest standards:

• Leads and coordinates all departmental team members in the various work assignments to ensure a department that is run efficiently and productively in providing excellence in cleaning services to the guests and owners. Routinely inspect units and common areas to ensure they are in compliance with departmental standards.

• Monitors guests requests and compliance, resolving issues and coordinating efforts with other departments as necessary to provide excellent service.

• Ensures that an accurate inventory of linens and supplies is maintained. Helps coordinate the Lost and Found and uniform exchange and ensures proper procedures are followed. Monitors all laundry operations and assists with the carpet and floor maintenance program. Ensures all assets of the department, equipment, supplies and storage are properly locked and secured.

• Hires, supervises, and trains all staff under the direction of the Housekeeping department and assists with administrative tasks associated with maintaining proper documentation such as payroll timekeeping records, staff schedules, vacation hours, etc. May investigate accidents and initiate accident reports recommending appropriate corrective action. Ensures all departmental staff is working safely and in accordance with OSHA regulations.

• Adheres to all corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules. May be required to conduct departmental meetings. May be required to do other duties and special projects.

• Carries out a reasonable requests by management

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

We offer a fantastic benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and excellent travel benefits!

Qualifications

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, it would be helpful to have the following minimum qualifications and experience:

• Minimum 3 years of related experience

• Minimum 2 years of managerial experience

• Strong written and oral communication skills with the ability to build and maintain productive working relationships

• Able to work flexible schedule, including nights, weekends, and holidays

• High school or equivalent

• Valid Driver's License and clean driving record

• More than 5 years of related experience

• Knowledge of timeshare ownership

• BA/BS/Bachelor's Degree

• CPR/First Aid

The salary for this role is between $75k -$76k based on experience

• Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.