Executive Housekeeper - 4 Diamond Hotel

Description

We Are: The Edgewater is Seattle's only over-water hotel where rock'n'roll history meets Pacific Northwest luxury. A part of Noble House Hotels and Resorts--a curated collection of one-of-a kind hotels, resorts, and adventures. We provide our guests with exceptional service and the most memorable experiences.

Our Culture: Individual Distinction, Collective Soul- The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all" and neither are our team members. The Edgewater is an independent boutique, one of kind, 223 rooms iconic hotel with 11,000 sq ft of meeting space. What makes us The Edgewater Hotel lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun. Are you ready to bring the rhythm to cleanliness and hospitality? Join our dynamic team as the Rockstar Executive Housekeeper and turn each guest's stay into a legendary experience! We're looking for someone with the passion for precision and the attitude of a rock and roll superstar.

A Day in the life:

As the Rockstar Executive Housekeeper, you'll be the maestro of cleanliness and order in our establishment. Your mission is to ensure that our guests enjoy a stay that echoes the harmony of comfort and cleanliness. From managing housekeeping operations to coordinating the cleaning crew, you'll be the conductor of an impeccable guest experience.

• Cleanliness Amplification: Oversee the cleaning of rooms, common areas, and backstage spaces to ensure a spotless environment for our guests. Your attention to detail should rival a guitar solo!

• Team Coordination: Lead and inspire our housekeeping crew with the charisma of a rock icon. Ensure everyone is in tune with their responsibilities, maintaining a harmonious work environment.

• Inventory Management: Keep track of cleaning supplies and equipment like a skilled roadie. Ensure we have all the tools needed to deliver a stellar performance in cleanliness.

• Guest Satisfaction: Strive for 5-star reviews by exceeding guest expectations. Your commitment to excellence should echo in every room and corner of our establishment.

• Performance Evaluation: Conduct regular evaluations of housekeeping staff, recognizing their shining moments and coaching them for continuous improvement.

• Rock Solid Standards: Establish and enforce cleaning standards that make our establishment stand out. Maintain a checklist tighter than a well-tuned drum set. Actively participate in all aspects of Housekeeping operations, including room cleaning, room inspections, deep cleaning, laundry and public areas.

• Communicate with guests in a professional, courteous, and helpful manner, rocking the vibes of hospitality with style and flair!

• Lead the housekeeping teams with the power of a rock legend, cranking up the guest experience to eleven, smashing expectations, and flawlessly nailing daily departmental objectives!

• Rock the financial stage by managing department labor costs and operational expenses with precision! Keep those labor costs in perfect harmony, hitting the budgeted and forecasted numbers like a well-tuned guitar riff!

Salary: $80K - $90K plus potential bonus of 10% of salary upon attaining quarterly and annual goals.

We've got you covered… Our employees are our most important asset and that's reflected in our benefits. The Edgewater Hotel is proud to offer a variety of benefits to support employees and their families, including:

• Health Benefits Package--Medical/Dental/Vision

• 401K, with matching· Paid Time Off --holidays/personal/vacation/sick

• Onsite Parking for $35/mon· Complimentary dry cleaning

• Cell phone reimbursement

• Commuter Reimbursement Program - For transportation to and from work using public transportation, and with receipts submitted, we will pay up to $75 each month or 50% of the cost of a monthly ORCA pass, whichever is greater.

• Team Member/Family/Friend home and restaurant discounts within Noble House Hotels & Resorts (nationwide)

• Career growth opportunities and Recognition Programs

• On Demand Pay

• Education Assistance Program

A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job..

Requirements

• At least 2 years experience in a housekeeping or cleaning management role, preferably in hotels

• Exceptional organizational skills with the ability to multitask like a rockstar on stage.

• Strong leadership and motivational abilities to bring out the best in your cleaning crew.

• Attention to detail sharper than a guitar riff.

• Proficient in Excel/Word and hotel management systems.

• A passion for creating an unforgettable guest experience.

• Union experience, a plus!

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.