This position serves as the Executive Director for a VA Regional Office in one of the two District Areas (North Atlantic or Continental District Area). The Executive Director exercises full responsibility as the first line manager and supervisor for the proper and efficient operation of the assigned regional office. The Executive Director administers the delivery of compensation, pension, education, vocational rehabilitation and employment benefits and services to Veterans and their dependents.
The Executive Director, VA Regional Office reports through the Veterans Benefits Administrations (VBA) District Executive Director to the Deputy Under Secretary of Field Operations. The position requires the effective and economical direction, control, and operation of benefits and services provided by law to Veterans, their dependents and beneficiaries. The responsibilities include, but not limited to:
Leading the regional office which provides benefits & services for veterans, dependents, and their beneficiaries;
Ensuring policies and procedures consistent with corporate VA guidelines;
Providing executive leadership and direction to subordinate organizational units;
Managing available financial & human capital resources (includes presenting of regional budget);
Directing continuing programs for quality control in regional operations and implements corresponding actions; and
Capturing changing needs of varying customers via outreach in veteran communities, conventions, etc.
Occasional travel - You may be expected to travel for this position.
Job family (Series)
Conditions of Employment
US citizenship is required.
One year probationary period required for initial SES appointment.
Males born after 12-31-59 must be registered for Selective Service.
Successful completion of background investigation and drug screening.
Public Financial Disclosure Report (SF-278) is required.
May be subject to reassignment geographically or organizationally.
To meet the minimum qualifications, applicant must possess the following technical and executive core qualifications. These qualifications would typically be gained through progressively responsible management or executive level assignments such as director of a regional office, medical facility or program manager. An individual's total experience, education and volunteer work experience must demonstrate the ability to perform the duties of the position.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
MANDATORY EXECUTIVE CORE QUALIFICATIONS (ECQs): All applicants must submit a written narrative response to the following ECQs. Your narrative must address each ECQ separately.
Additional information on ECQs is available at: Applicants are encouraged to follow the Challenge, Context, Action and Results model outlined in the guide. It is recommended that you draft your ECQs in a Word document and then upload into the system.
1.Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
2.Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
3.Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
4.Business Acumen: The ability to manage human, financial and information resources strategically.
5.Building Coalitions: The ability to build coalitions internally and with other Federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
TECHNICAL QUALIFICATION (TQ)s: In addition, all applicants must submit a written narrative response to the following TQ(s). Please give examples and explain how often you used your skills, the complexity of the knowledge possessed, the level of people you interacted with, the sensitivity of the issues you handled managing a large public or private sector organization that administers complex, rules-based benefits or services, etc. It is recommended that you draft your TQ(s) in a word document and then upload into the system.
TQ1: Demonstrated experience in successfully leading and managing a program that administers complex rules-based benefits or services for a large group of beneficiaries or customers.
This job does not have an education qualification requirement.
Veteran Preference does not apply to the Senior Executive Service.:
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Step 1: ECQ qualifications
Step 2: Technical Qualification(s)
Step 3: VA Executive Resources Board
Step 4: Nominating Organization may conduct interviews
Step 5: Approval by the Selecting Official (may include additional screening)
Step 6: OPM Qualifications Review Board certification
Background checks and security clearance
Drug test required
A complete application for this position includes the following items:
1.Resume not to exceed 5 pages;
2.Written narrative response to address each Technical Qualification(s) not to exceed 2 pages each; and
3.Written narrative responses to address each Executive Core Qualifications (ECQs) not to exceed 2 pages each for a total of 10 pages; or
4.Proof of non-competitive eligibility (if applicable). Proof consists of an SF-50 showing career status in the SES and/or proof of certification of your Executive Core Qualifications (ECQs) from the OPM administered Qualifications Review Board (QRB).
Non-Competitive Consideration: You are considered a non-competitive applicant if you are a current career Senior Executive, Qualifications Review Board (QRB) certified graduate of a Senior Executive (SES) Candidate Development Program (CDP) or an individual with SES reinstatement eligibility. You may be considered non-competitively for appointment to this position if you meet the mandatory technical qualifications requirements.
Non-competitive applicants do not need to submit ECQ narratives but you must clearly state your status in your resume and submit a written narrative response to the Technical Qualification (s); not more than 2 pages per each TQ with a font size no smaller than 12 points. Proof of non-competitive eligibility is required. The agency has the option of considering you non-competitively or including you in the competitive process.
This job originated on . For the full announcement and to apply, visit . Only resumes submitted according to the instructions on the job announcement listed at will be considered.
Veterans Benefits Administration