Pyramid Healthcare East Stroudsburg , PA 18301
Deliverables/Principal Results Expected:
a) Communicates information to the organization openly and honestly in a timely and organized fashion. (weekly reports, include others in emails)
b) Establishes and maintains positive and effective working relationships with organizational leadership in the areas of finance, marketing/needs assessment, clinical, compliance, and HR.
a) Oversees the development and execution of annual goals
b) Continuous performance improvement
c) Communicates to the treatment team how their program fits into the continuum of care and ensures the system is fully utilized
d) Implements new programs and services growing out of the strategic planning process
a) Develops, implements and supervises programming that is consistent with the organizations mission and that meet the needs of the organizations constituents and communities.
b) Ensures accessibility of services to the organizations constituents
c) Ensures ongoing program supervision and training for all program staff
d) Maintains a system of quality operational and clinical record keeping and documentation.
e) Encourages and supports all staff in updating their skills and knowledge to ensure the most effective services
f) Strong understanding of MAT services, detox, co-occurring population and criminal justice.
a) Oversees development of an annual program budget.
b) Uses program budget to guide program expenditures
c) Prepares monthly operating report addressing budget variances.
a) Sets clear performance expectations and goals for all team members
b) Establishes clear patterns of authority, responsibility, supervision, and communication with staff, including regular documented staff meetings and individual supervision with direct reports.
c) Delegates authority and monitors results regularly.
d) Communicates necessary information in a timely and organized manner and invites and responds to staff needs and feedback in a timely manner.
e) Utilizes organizations HR policies and procedures, appraisal program and support personnel.
f) Provides coaching and feedback.
g) Provides an open door environment and is present, transparent and visible in the treatment areas during all shifts.
h) Ongoing attendance and participation in staff meetings on all levels
i) Leads by example, take the time to learn and understand each job, asks questions and listens to employee feedback.
a) Models behaviors and attitudes which promote individual responsibility, programmatic and professional excellence, and Pyramids Core Values
b) Facilitates Teamwork and Collaboration
c) Encourages innovative thinking and solutions, and effectively incorporates the ideas and contributions of others.
d) Shares knowledge with others
e) Delivers on commitments.
f) Demonstrates an ability to foresee problems and utilize preventative problem-solving strategies.
a) Develops effective working relationships within the behavioral health service delivery system to ensure that the program remains a significant player within the community. Works well with Pyramid Community Relations reps and is will to travel to meet with key referral and funding resources to promote and develop the program.
Technical Competencies: Strong leadership background with demonstrated results managing large facilities or organizations. Demonstrates critical thinking, sound reasoning and judgment. Experience with P&L and financial analysis; development of effective systems, and management/leadership training. Comprehensive knowledge of HIPAA, DDAP/OMHSAS/DPW licensing, and CARF regulations.
Job-related Behavioral Characteristics:
Excellent oral and written communication and interpersonal skills. Ability to problem solve by gathering and analyzing information, working well in an individual/group problem solving situation, and showing initiative in problem solving. Maintains professionalism, flexibility and adaptability. Ability to make decisions in an objective and ethical manner. Ability to develop and maintain a strong team environment. Calm and decisive in crisis situations.
Pyramid CORE Values:
We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent and ethical when dealing with clients, staff and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling and relentless desire to improve lives and support Pyramid Healthcares mission.
Minimum of a Bachelors Degree from an accredited college with a major in chemical dependency, health administration, psychology, social work, counseling, nursing, or another related field. Masters degree is preferred. At least 10 years of management experience required. Experience managing large or multiple healthcare programs preferred
Medical, Dental, Vision, Life Insurance, 401K and more.