The Center for Observational and Real-world Evidence (CORE) within our Research & Development division provides global scientific leadership in effectiveness and value evidence research. The mission of CORE is to lead value evidence strategy & research to inform healthcare decisions, enabling better access for patients. The Strategy and Operations (S&O) team in CORE collaborates across all functional areas in CORE to generate scientifically robust evidence to fulfill value evidence needs throughout the development of our company's innovations.
The Executive Director, Research Operations, leads a team of project management and study management professionals to operationalize CORE's portfolio of health economic, outcomes, pharmacoepidemiology and non-interventional research. The Executive Director will be accountable for the efficient and compliant end-to-end execution of CORE research activities from study request, through sourcing, execution and closeout. The role requires close partnership across all functional departments in CORE and the entire S&O organization, and with other organizations across our Research & Development division.
The Executive Director, Research Operations, CORE Strategy & Operations, leads a team of project managers and study managers to collaborate across CORE to execute CORE research activities. This leader will be accountable for the effectively implementing all CORE and Research & Development standard operating procedures across all phases of non-interventional research. Key responsibilities include:
Maintain research execution by collaborating across the enterprise on high quality, scientific non-interventional research and other CORE activities
Oversee the realization of health economics, pharmacoepidemiology, modeling and outcomes research activities through two centers of excellence: supplier management and study management
Manage contracting process and continued collaboration with Procurement, Vendor Qualification and Site Ready Services.
Partner with legal, compliance and other Research & Development research operations functions.
Accountable for maintaining effective resource allocation model to distribute CORE resources at the optimal points of the research execution process
Ensure the efficient implementation of operational excellence and process improvement initiatives across the entire CORE portfolio
Define and oversee building and maintenance of the CORE research operating model and processes.
Represent CORE on internal committees, task forces and working groups related to research operations, risk management, legal and compliance.
Recruit and develop new team members into their assigned roles and responsibilities
Ensure sharing of relevant best practices across the our Company's enterprise.
Build and maintain a robust understanding of the value evidence environment and the application of CORE research activities in healthcare decision-making
Critical Competencies/Key Functional skills and knowledge:
Expertise and experience overseeing a research operations organization
Ability to develop talent throughout the organization
Understanding of non-interventional research, including real-world evidence, value evidence, health economics and outcomes research and its role in healthcare decision making
Ability to lead cross functional and cross-enterprise teams and working groups
Ability to gain senior leadership alignment and sponsorship for organization wide programs
Strong ability to lead in a matrix organization, including managing large team of direct reports and other functions without direct authority
Demonstrated skills working in complex corporate environments and exercising influence without positional authority. Demonstrated skills in identifying process gaps and building new processes.
Strong decision-making skills, weighing advantages, disadvantages and business impact for rapid decisions.
Strong communication skills with a consultative mindset.
Demonstrated leadership in working with networks, experimentation, sharing information and learning from best practices
Excellence in strategic thinking, creating an organizational vision and empowering teams to achieve success
Strong interpersonal skills, communication, collaboration and internal/external networking capabilities
Excellent understanding of the global regulatory, legal and compliance environment
Education Minimum Requirement:
Required: Bachelor's Degree in scientific, research, operational or business discipline
Preferred: Master's Degree (business; operations or scientific discipline)
15+ years of leading, interpreting, utilizing, evaluating, and/or conducting health economics and outcomes research to support pharmaceutical product market access from early development through lifecycle management across multiple therapeutic areas
Experience leading and directly managing teams, including leading cross-functional teams. Ability to navigate new or ambiguous situations
Broad knowledge of reimbursement and HTA processes and how value evidence can support the information needs of decision makers
Experience initiating, developing and leading broad-scale process improvement projects and programs
Experience making complex decisions and strategic choices
Direct management of multi-level organizational structure
Leading a diverse workforce and managing mix of full-time and contractor employees
Demonstrated ability to build, mentor and develop talent
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