Executive Director, Oncology Svcs

Facility: Wellstar MCG Health

Overview:

This position is located in AUGUSTA, GA

The Executive Director of Oncology Services is accountable to provide strategic and operational leadership for the designated Wellstar Cancer Center, market and related oncology sites. This position may have oversight for oncology clinics, infusion, radiation therapy, navigation and other services as assigned.

The Executive Director will successfully maintain positive relationships, oversee the continuity of cancer care and integrate activities with other major organizational units and hospital departments. Additionally, they will be responsible for achieving quality outcomes, patient satisfaction, personnel management, operating budgets, financial management, compliance, provider satisfaction, employee engagement and performance improvement.

This position will report to the designated Vice President and Chief Operating Officer or Vice President of Operations and will work in close partnership with the Medical Director or physician leader for the Cancer Center. They will serve as a key member of the WellStar Cancer Program leadership team, supporting the Chief Oncology Officer and the Vice President of Oncology Service Line to grow the program, identify capital improvements, meet accreditation requirements, and assist to achieve system initiatives. The Executive Director will perform the job functions utilizing independent judgment, ingenuity and initiative with ability to interact and direct successful operations within multidisciplinary specialty physician groups.

Responsibilities:

Operations-

Assures coordination of all aspects of the delivery of cancer services in oncology services, at the hospital and its departments. Demonstrates leadership in critical thinking, conflict management and problem solving.

Hires, trains and oversight of oncology directors and managers. Develops and/or implements best practices to achieve operational benchmarks and efficiencies. Meets with team regarding departmental operations, develops plans to ensure goals are successfully met.

Cultivates positive relationships among team members and between departments. Exhibits and promotes a "can-do" attitude. Supports or leads affiliated organization committees and task forces.

Growth and Strategy -

In coordination with local and system executives, partners with Cancer Center Medical Director or physician leader to identify growth and programmatic opportunities, prepares strategic initiatives and oversees the successful implementation of approved initiatives. Works with leadership to maximize income generation, financial growth and ambulatory services at all sites. Develop a culture of an excellent patient experience, highly accessible patient care, innovative therapies, and safe/high quality care, Co-hosts regular Cancer Center sterring committee meetings to plan and discuss strategic and operational improvement.

Service Line Coordination-

Collaborate productively with system and peer leaders to learn, share and adopt best practices. Whenever possible, standardize equipment and processes to leverage the organization's resources and become more cost efficient in the delivery of health care. Productively engage in system

oncology leadership committees and initiatives.

Quality, Safety, Accreditation, and Regulatory-

Promotes quality improvement, safety, and growth activities for the different committees within the service line. Monitors key outcome data for all cost centers.

Utilizes outcome data to improve practice, process flow and evidenced practices. Implements and continuously aligns processes to maintain and improve quality outcomes. Promotes evidence-based practice and ethical accountability.

Promotes performance improvement initiatives designed to enhance quality patient care and improve work processes, especially focusing on clinical and operational outcomes. Promotes safety in the work environment and delivery of patient care. Assures compliance with legal and regulatory requirements.Meets or exceeds performance and quality improvement standards for assigned area (oncology services). Ensures compliance of State, Federal, Joint Commission regulations in all departments.

Site leader for accreditation efforts with American College of Surgeon Commission on Cancer, NAPBC and other organizations for Hospital based services. Ensures high quality, cost effective, patient-centered care is delivered in all areas or responsibility. Monitors patient satisfaction surveys on an on-going basis through reports and makes appropriate recommendations, changes based on trending and survey results.

Provide timely follow-up with patient / family concerns or issues. Ensures timely service recovery performed as needed all departments.

Requirements:

Masters degree in Business Administrattion, Healthcare Administration, Nursing or related field; required

Minimum 8 + years of progressive leadership experience, including 5 years of management experience with significant focus on operations, business and financial responsibilities.

Minium 6+ years of oncology operations leadership experience. Operationsl managment, budgeting, and financial management experience. Oncology regulatory and accreditation compliance experience; required

Lean or six sigma experience; preferred